Customer Ratings & Reviews
- Model:
- QAU-00068
- SKU:
- 6554297
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is widely appreciated for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
A rather beautiful controller
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another fantastic controller, absolutely love what xbox has been doing with custom controller skins and designs
I would recommend this to a friendOne size fits all
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing controls your gameplay. The feel is just the same as I remembered when I last played and Xbox which was the 360. The rumble works great. And the controller size is perfect for adults and child size hands. My 5yr old can use it too without any issue.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Camilo,
We're thrilled to hear you are enjoying your new Carbon Black Xbox Series X/S Controller! And, excited to hear you have brought the rest of the family on board! We're happy that your young one is finding the controller just as comfortable and usable as you are, and that you both are enjoying your time. Thank you for taking a few minutes to share your story with us, we appreciate it!
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Overall performance
They are good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a remote controller that does what it is supposed to do ... Control my life =)
I would recommend this to a friend - Pros mentioned:Overall performance
another solid xbox controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very solid controller. it feel great when using it to play game on the xbox. the red is not actually that red as compared to the advertisement photo so don't worry. the quality and built of the controller is reliable and solid, but like other third-party controllers. for the price, i wish the controller have all the extra features as the PlayStation controller, but unfortunately it does not. overall i do love the controller and how solid it feel when using it.
I would recommend this to a friend - Pros mentioned:Color
Love the clean white look
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a fan of white. Picked this up during Black Friday sale for a great price. Also purchased the dual charger.
I would recommend this to a friend Better than the older version
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good ergonomics and feel to the controller. Only issue i have is that it will lose sync randomly.
I would recommend this to a friendExcellent controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft can’t be beat when it designs a controller that feels as good to use as it looks. Feedback is great and inputs are responsive.
I would recommend this to a friend- Pros mentioned:Feel
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great feels great works great. Could use a rechargeable battery, sold separately and a doc.
I would recommend this to a friend Perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgrade two on my beautiful white Xbix. Great price.
I would recommend this to a friend- Pros mentioned:Design
The GOAT
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best designed controllers of all time! Compatible with Xbox, PC and even phones now! What the heck!!
I would recommend this to a friend Small hands friendly.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: It connects a lot quicker to my PC than the previous model. I have smaller hands so it fits better than the previous models. The lag when I use it wirelessly is minimal. The D Pad redesign is very aesthetically pleasing which brings me to my only con. The D Pad redesign makes games like Apex annoying for some reason it doesnt really recognize the button press most times when scrolling through the ping/supply menu.
I would recommend this to a friendXbox 1 controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love shopping at best buy i always get all my electronics from there
I would recommend this to a friend- Pros mentioned:Overall performance
Great but disconnects when synced to PC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's controller is very durable and feels amazing. I enjoyed it. However I play on PC and I usually use my Xbox controllers to sync it via bluetooth. But for some reason this new controller disconnects every 5 to 10 minutes. I returned it. Hopefully there's a patch update to where it doesn't disconnect from PC like the older model controllers.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Omen,
We're sorry that there was an issue using your new Xbox wireless controller with Windows 10 PC through Bluetooth. To help avoid this problem in the future, please ensure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.
Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfectly I don’t have any issues with it
I would recommend this to a friendOwn several will continue to purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are tricky reviews. I've had some of these controllers last awhile and some wear out faster than others. I'm a casual gamer, not some youtube, twitch channel streamer. They feel sturdy, the buttons are all nice. Xbox controllers are designed great. I think the joysticks could use a little tweaking, but over all I buy a new one every 6 months or so.
I would recommend this to a friendPerfect!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works reallly good. My bf loves it! I highly reccomend
I would recommend this to a friendControl Xbox
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfectly, it connects via Bluetooth. Start any game on my Xbox
I would recommend this to a friendStellar Swift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good product not perfect paint will start to peel of after 2 months depends on usage got the warranty for this will be returning it soon so I have multiple controllers I try not to used the same over and over so that it last. At most 8 to 10 months before returning. Tips buy the warranty.
I would recommend this to a friendController
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good all around controller. Subtracted 1 star for lack of rechargeable battery that should come standard instead of disposable alkaline batteries.
I would recommend this to a friendGreat store
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and great customer service very gracious and helpful
I would recommend this to a friend