Customer Ratings & Reviews
- Model:
- QAU-00068
- SKU:
- 6554297
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is widely appreciated for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Xbox controller red
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I love the controller connected very quickly.
I would recommend this to a friendBest non-Elite Xbox controller yet
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this controller has held up the longest of any I've had. Really the only con that comes to mind is that the thumbsticks got a dirty brown tint to them very quickly and I wash my hands frequently.
I would recommend this to a friendSlight Upgrade
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An upgrade of the basic design that shipped with the Xbox One X consoles. The grips are textured, but it's still molded plastic. It's lightweight but the materials used to produced it are not made to last forever. It is not uncommon to go through several controllers like this if you're particularly hard on your gaming and use it often. That aside, I would recommend it over the Elite version simply because it is easily replaceable if lost, damaged or stolen.
I would recommend this to a friendPlay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson loves his new controller. He and his friends play regularly since they have been doing the distance play time.
I would recommend this to a friendControllers
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A new product for one that will end in two years. Had a protection plan and all I had to do is swap it out and add new plan
I would recommend this to a friend- Pros mentioned:Color, Feel
Looks cool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color and the feel. Haven't used it yet though because it is actually a Christmas gift for one of my boys
I would recommend this to a friend Controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wireless controller with ease of access for Xbox or PC!
I would recommend this to a friend- Pros mentioned:Feel
Average.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the box the left trigger is giving me issues. Like it’s not lined up right it will occasionally stick. Controller looks good and feels nice. Just the left trigger issue.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Buddy,
We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Early B'day Gift
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an early birthday gift for our nephew. I can't wait for him to get it!!
I would recommend this to a friendWorth it!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely recommend and buy the Best Buy protection!
I would recommend this to a friendXbox Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic controller, plays really well and seems pretty sturdy.
I would recommend this to a friendGreat
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than the controller that comes with the current Series x…headsets jack allows great audio
I would recommend this to a friendY button sometimes not responding
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this on the Xbox one S and the Y button sometimes doesn’t respond. It happens a lot and I noticed it since the first time I started using it, considering returning it. Still playable but can definitely mess you up.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Adan,
We're sorry there's an issue with the Y button on your Xbox wireless controller. If it's still within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Good, but needs innovation next time.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent controller, wish it had better technology at this point though. Nothing has really changed besides the d-pad.
I would recommend this to a friend- Cons mentioned:Stick drift
sticks drift
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sticks started drifting months after purchase have to continue to calibrate it constantly and that sometimes don't help. Can seem to get the mic to work when plugged in but my mic works on other devices. Already shopping to replace it.
I would recommend this to a friend Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still larger than the playstation remote but when aying on an xbox who cares????? Game on !!!!
I would recommend this to a friendgood controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have to replace these every year it seems, sometimes in less time. But I guess that means we game too much HA.
I would recommend this to a friendGood for windows pcs
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it for my windows pc and it made a huge difference. Don't know how I did online gaming without this controller.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're excited to hear you are taking advantage of your new Xbox Series X/S Controller's multi-platform functionality! We've built your new device to handle nearly any interface, and to host an optimized and comfortable design; perfectly suited for any style of gameplay. We're thrilled you are enjoying your time with it! Thank you for sharing your thoughts with the community. We appreciate your insight, and are glad it was a good investment for you.
Happy Gaming,
Brad - Xbox Customer Care
Would buy again
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Buttons and sticks are very receptive.
I would recommend this to a friendGood
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a game and my wife loves it so it’s a win
I would recommend this to a friend