Customer Ratings & Reviews
- Model:
- QAU-00068
- SKU:
- 6554297
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Stick drift
Product was defective, trying to return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The right joystick was drifting upon receipt. The defect would have easily been diagnosed with simple tools at the warehouse. I tried to return it in store, but they refused to refund the order since the serial number on the controller did not match that of the box. I called bestbuy support and they said that I should just return it via shipping to them and they will take care of it. Overall, if the refund goes through, this will be an unfortunate but good experience. But I will think twice before purchasing another used item from Bestbuy.
No, I would not recommend this to a friend - Pros mentioned:Color
Xbox Black
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The black xbox controller is amazing. It work very well and the analog never get stuck. A true masterpiece.
I would recommend this to a friend - Cons mentioned:Size
Meatier than the 360 controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new controller for some pc gaming stuff and this controllers pretty decent! I miss the feel of the xbox 360 controller as this is a little thicker but still gets the job done
I would recommend this to a friend - Pros mentioned:Color
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clean controller. No complaints, just as the one that came with my series X but nice blue color.
I would recommend this to a friend Controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable feel. Have bought multiple of these. Best controller I’ve had
I would recommend this to a friendGreat controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent controller I love the color and the way it looks paired with the galaxy series x
I would recommend this to a friend- Pros mentioned:Overall performance
Absolutely Beautiful!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is beautiful and works perfectly! Very happy with this purchase!
I would recommend this to a friend - Pros mentioned:Grip
xbox one controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to go into the store quickly locate the item and purchase. My son loves the controller and plays his games better. He likes the feel of the material and easy grip.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're happy to know you had an easy purchase experience, and that your son has been enjoying his new Xbox Series X/S Controller! Whether it be the reliable functionality it hosts, comfortable user interface, or even the improved grip textures and materials, we're thrilled you have found it to suit your needs as a gaming family. Thank you for sharing your thoughts with the community! We appreciate your feedback.
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Color
Color Options!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller is great as always and have always been wanting a deep purple color!
I would recommend this to a friend - Pros mentioned:Color
Xbox controller
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a cute controller! Can’t wait till they add more colors for us.
I would recommend this to a friend - Pros mentioned:Overall performance
Control total.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best controller, my children are happy now. Thanks a lot!
I would recommend this to a friend Controller
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller, it controls my xbox, which I need the most.
I would recommend this to a friend- Pros mentioned:Overall performance
Can't Beat The Official, Would Recommend
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Good Controller, Bought this about 8 months ago and has lasted well, functions even after heavy use
I would recommend this to a friend Review
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller works amazing highly recommended to anyone looking for a new controller
I would recommend this to a friend- Pros mentioned:Overall performance
Purchased Open Box, No complaints!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to try out the new Xbox controller and found this for Open Box. Great feel and quality. Mainly a PC player, but this is great for my girlfriend who prefers controllers.
I would recommend this to a friend - Pros mentioned:Overall performance
X box x controler
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality easy to use for my son and he likes it
I would recommend this to a friend - Pros mentioned:Overall performance
Great purchase
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase. Have not had any trouble with this product and it is well worth it.
I would recommend this to a friend Good controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Xbox controller works seamless and looks great.
I would recommend this to a friend- Pros mentioned:Overall performance
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it. . .
I would recommend this to a friend - Pros mentioned:Grip
Perfect
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect controller in my eyes. the little grooved texture on the handles and the triggers of this controller make an already perfect controller just that little bit better.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Kilmer,
We appreciate the kind words! A gamer's interface can make or break their gameplay, and we couldn't be happier to hear you've found the perfect solution for you in your new Xbox Series S/X Controller. The added grip textures are a real game-changer! We're thrilled you like them, and have been enjoying your experience so far overall. Thank you for sharing your thoughts with us! We appreciate your feedback.
Happy Gaming,
Brad - Xbox Customer Care