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Customer Ratings & Reviews

$67.99

Customer reviews

Rating 4.7 out of 5 stars with 34945 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, appealing color, comfortable grip, and excellent design. They also appreciate its ease of use, impressive compatibility, seamless connectivity, and great price. However, some users have noted concerns regarding battery life and issues with buttons sticking. There are also occasional mentions of minor stick drift and the product's size being a point of contention for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1107 Showing 22,121-22,140 of 34,945 reviews
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    New Xbox one controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller on feel and hold, responsive. Looks and feels solid.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Red is perfect

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is perfect for my new controller, very cool

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    It’s a base controller :)

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it needs to do. No more, no less. Still lasted to this day.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Love the white! Nothing bad to say about this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in new Xbox, better than the older series. Has a nice grip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift and my husband loves it. Works well with the xbox one

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Brittany,

      We are happy to hear that your husband loves the Xbox Series X/S Controller! Thanks for taking the time to share.

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well built

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller from the previous Xbox generation

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Feel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feel! The textured grip is amazing and I love the new d pad

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Joe,

      Thanks for taking the time to share your thoughts! We are happy to hear that you love the feel of your new controller. We hope it enhances your gaming experience.

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Product works as intended, poor delivery service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing this product with a warrant, be careful as it can lead to extended delays and irritating phone calls trying to track down where your package is. I spent hours (including being on hold over 10 times) trying to find where my package was left in my apartment complex. The delivery driver took a terrible picture of the package when leaving and was awful trying to get a hold of when I could not find my package (how hard is it to leave at the main office?). Overall, product had no issues but I was disappointed in Best Buy’s delivery service company, “Roadie” and am unsure if I will be returning because of the lack of customer service from them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Results

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend it is very good. It works as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Microsoft Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vividly red which we like! Great Product. Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Xbox series s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it great controller at a good deal color is great

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy your son love their new Xbox Series X/S Controller! Whether it be its featured Shock Blue colorway, enhanced in-game precision, or simply the overall package as a whole, we're thrilled to be a beneficial addition to your family's home setup. We're glad you are pleased with your purchase! Thank you for sharing your feedback, we appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Descent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall. However both controllers broke into almost 2 years of use. One right stick floats off to the side on the screen, the others LB button broke. Unsure whether it was natural wear and tear or what, but will be needing to replace them.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    fighter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the color & texture, by far my favorite controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with my old PC (2008)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works great in my old PC. I recommended

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the Red

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Red is a favorite color in our house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller worked as expected. No issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It works!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works! I'm just reviewing this for the bonus rewards.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking controller, fun and vibrant, I recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Shock Blue!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and great color!! Love the new addition for the XBox!

    I would recommend this to a friend