Customer Ratings & Reviews
- Model:
- EP2-29929/QAT-00007/QAT-00001
- SKU:
- 10180543
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the product's overall performance, appealing color, comfortable grip, and excellent design. They also appreciate its ease of use, impressive compatibility, seamless connectivity, and great price. However, some users have noted concerns regarding battery life and issues with buttons sticking. There are also occasional mentions of minor stick drift and the product's size being a point of contention for some.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller no problems so far and love the red color
I would recommend this to a friend Great upgrade from the One controller.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great feel and the controller has good responsiveness. Still disconnected a lot on my bluetooth adapter so had to buy the dedicated dongle.
I would recommend this to a friend- Pros mentioned:Overall performance
Controller
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome controller great usage good quality controller
I would recommend this to a friend - Pros mentioned:Color
xbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller love the red still best gaming controller
I would recommend this to a friend - Pros mentioned:Color
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves the color and the remote works great
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're excited to hear your wife loves the Pulse Red colorway of your new Xbox Series X/S Controller! It's our favorite of the bunch, and we couldn't be happier to be a valued addition to your home setup. Thank you for sharing your story with the community! We appreciate it, and are glad you are pleased with your purchase.
Happy Gaming,
Brad - Xbox Customer Care
Good controller
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good solid controller. Does not fit my rechargeable battery from my last one though. So that's annoying.
I would recommend this to a friend- Pros mentioned:Design, Grip
Great price great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing like buying the original equipment. Love the grip love the design everything is at finger reach very sensitive which make gaming an ease. A must have!!
I would recommend this to a friend Great controller + warranty
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color , good expectations of controller feel in hand, very good connection no trops , buttons and joysticks good response. Would recommend to keep in safe area and to get warranty since joystick durability last about 1yr to 1.5yrs of heavy use(every day about 1-3 hour use)
I would recommend this to a friend- Cons mentioned:Buttons
Buttons stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but sometimes the buttons stick or there's a lag in response
I would recommend this to a friend - Pros mentioned:Overall performance
PC/bluetooth
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for PC. Haven't tried on any console. This new model feels great.buuuut , for some reason on PC, about 5 minutes into playing the light started blinking and would disconnect from gameplay. I've had it for about a day and it's done it about 3 times already. The other models in the past have never had that problem. Maybe it's just a bug. Other than that it seems like a good controller. But I'm going to return this one for another one.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there's an issue using your new Xbox wireless controller with Windows 10 PC through Bluetooth. If you are still experiencing this issue please ensure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.
Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
Xbox controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and quality. Red my son favorite color.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Xbox Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Feels solid. Very responsive controls.
I would recommend this to a friend Best for XOBX
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller for PC to play xbox games. Need USB c cable.
I would recommend this to a friend- Pros mentioned:Color
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color, work great will buy if it goes out
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Mike,
We're excited to hear you love the Shock Blue colorway of your new Xbox Series X/S Controller! It's our favorite of the available options, and we couldn't be happier you've found it to be the perfect addition to your home setup. We're happy you love it! Thank you for taking a few minutes from your day to share your thoughts. We appreciate it, and are glad it was a good investment for you.
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Design
New controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and new works great and textured design is nice for grip.
I would recommend this to a friend Perfect controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best control ever, the next gen controller is very comfortable
I would recommend this to a friend- Pros mentioned:Color
Hreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson loves his red controller. Excellent product.
I would recommend this to a friend - Pros mentioned:Grip
Xbox Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this controller!!! It’s my favorite that I’ve ever owned.
I would recommend this to a friend Perfect for what I like
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this controller. I like the simplicity of it and don’t like all the fancy type controllers
I would recommend this to a friend- Pros mentioned:Color
Cool blue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son. Well he picked it out. Loves the blue
I would recommend this to a friend