Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$64.99
Save $3.25
The comparable value is $68.24

Customer reviews

Rating 4.7 out of 5 stars with 35000 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent overall performance, appealing color, comfortable grip, and impressive design, noting its fantastic ease of use, broad compatibility, and seamless connectivity at a great price. However, some users have expressed concerns about the battery life and occasional issues with buttons sticking. Additionally, there are mentions of potential stick drift and the size being a drawback for certain individuals.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1219 Showing 24,361-24,380 of 35,000 reviews
  • Rated 5 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good long, lasting durable controller with good appearance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to our console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love that they can quickly identify which controller is theirs that we purhased for Christmas. There is no more arguing on who the controller belongs to!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Love the color

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed using this wireless controller and the color is wonderful.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Microsoft wireless controller

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller looks amazing, feels great unfortunately the stick started drifting really bad after a few uses. It's past the 90 days so pretty much have to eat it. I just wish they would make quality products that last.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and the controller works great so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful color

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried it would look too gold but it does not. The photos do it no justice at all. This is a great looking unique controller. Definitely a feel and play upgrade from a standard One controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stunning Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great looking controller. I had to buy a second one because the kids will fight over it. I purchased them on Black friday so I also saved some money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If you don’t want to spend to much for the others

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the biggest fan because it’s not fully Bluetooth unless you have it plugged in so it has to always be plugged in besides that it’s a good budget controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the remote so far. The extra buttons on the back come in clutch for games I play. I would recommend this remote to anyone who wants to take there gaming experience to the mext level.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Controller for windows

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am removing one point because the controller keeps disconnecting and reconnecting. Happened while playing a bunch of times. Very irritating. Also, the head phone jack didn't work in wireless mode. You need to connect the controller to the system through USB cable and only then the headphone jack works. Else the controller deserve at least 4 starts! Feel is awesome. Better but reachable batteries!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Ankur,

      We're sorry there's an issue with your new Xbox wireless controller. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. If you're still experiencing this problem, we recommend troubleshooting with Xbox Support here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Xbox controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 14 year old grandson and he is very happy with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy Gamer!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and he was very happy to receive it and it works well for him. No complaints thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is definitely a controller that Microsoft makes.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and the controller feels great, its smooth and light

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Good controller, but…..

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, but only a couple months in and it’s already experiencing stick drift

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow wow wow wow wow wow wow wow wow wow wow wow wow

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Good look

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad have had issues ones. Color is nice as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    x box

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - Controller for Xbox Series X, Xbox Series S, and Xbox One (Latest Model) - Carbon Black works as advertised

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sticks don't break after a week.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don't know how many xbox controllers I went through. From the regular blk/wht, to the cyber punk one and elite 2. And I have to say, finally, this new one for next generation is the best. It lasted more than 2 months now and the sticks are still intact. The only annoying thing is the screenshot/share button in the middle. It's between the select and start button. I accidently press that button almost everytime. And it saves a screen shot or records. It's really annoying.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Alex,

      Thanks for sharing your thoughts and feedback on your new Xbox wireless controller. We're glad that you're enjoying it for the most part and that it is performing well. We hope you have a lot of fun playing games with this controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Ghost Cipher Controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great functionality and looks. Although, it doesn't include a USB-C Cable.

    I would recommend this to a friend