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Customer Ratings & Reviews

$64.99
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Customer reviews

Rating 4.7 out of 5 stars with 35001 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent overall performance, appealing color, comfortable grip, and impressive design, noting its fantastic ease of use, broad compatibility, and seamless connectivity at a great price. However, some users have expressed concerns about the battery life and occasional issues with buttons sticking. Additionally, there are mentions of potential stick drift and the size being a drawback for certain individuals.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1226 Showing 24,501-24,520 of 35,001 reviews
  • Rated 5 out of 5 stars

    good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son loves it. works great looks better, would absolutely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New smoke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox has come along way to making better ergonomic controllers, along with durability and features. The color scheme is top notch, for something not made in their design lab

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Xbox works well. This is my first Xbox ever so buying it, I was skeptic but now I’m happy I did. I also love the deal with the 3 months of free gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for pc easy set up great battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Interesting design, reliable quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller has been working extremely well, has no issues pairing with my device, and works seemlessly with the games I use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So perfect! Bought this one as a replacement for my controller because my analog sticks were getting drifty and the new one is so fresh! It bounces right back! No drift! Works great! And I like the d-pad, it’s different from my last controller’s d-pad but I like it. more comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent build quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because using the mouse to move around in Diablo 4 is a pain. Pairing it to my computer was really easy, literally just plug it in to a C-C usb cable and you're good

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Grips are great. Much better than last gen.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than last generation. I especially love the grip they added on the back. The share button is cool too.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know why these controller feel like they only last about a year and then develop stick drift or other issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boring

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller but you need expensive games to play

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    So far so good. But not dependable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a controller in October 2021 been using it and the right thumbstick pulls itself up as if it has a malfunction. Been struggling with that for a month so I had to buy this one a second time. I know they work great but it being a faulty Microsoft product i dont think it will last forever or long enough, but for now it does the job

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Excellent Color, QC issues tho. No warranty.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this is my 2nd Sky Cipher controller to own. picked this up on sale. I love the color. but, The QC issues with this controller like every other is still a problem. The first one I purchased elsewhere, Had Stickdrift within the first 3 months. (Left analog) The company I purchased it thu offered a warranty for 3 years for only $8. Including Accidental damage. I was able to secure a full refund. Now opening this one, I fear the same will happen under normal use. The bad thing, BestBuy not offering any warranty other than the 30day return window. Sure you could grab the ridiculously expensive Geek Squad protection. But not worth it in my opinion. All in all I would buy elsewhere.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the colors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having to choose from different colors. material very good. My son loves it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Xbox controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue is that unlike PlayStation controllers this isn’t rechargeable and needs AA batteries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game system remote

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this remote. The colors are vibrant and just as its pictured.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller, I couldn’t believe how fast the controller got to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ghost cipher wow!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller! Great feel and everything! Looks really nice as well!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Solid Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a controller. What more can you say? There’s some issues that seem to be comon through all Xbox controllers and the big one is stick drift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller, feels amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the XBox Series X and unfortunately not a lot of first party games out but still gave it 5 Stars because the Game Pass is amazing to play all the old games I couldn't play before. This is my first XBox, my Fiance is the XBox person LOL. The controller has a great feel and look.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Miguel,

      Thanks for sharing your story with us! We couldn't be happier to hear you and your fiancé have upgraded your setup with your new Xbox Series X/S Controller, coupled with the optimized power and output of the Xbox Series X Console. There really is no better combination in all of gaming! We appreciate the kind words, and appreciate the feedback! We're happy to have you as a loyal customer.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good update to the Xbox controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This newer Xbox controller to me feels better in the hand especially for longer gaming sessions compared to previous generations, the fit and finish seems to be improved as well in particular the USB connection. Overall if you can get this one when it goes on sale I'd say get it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We've made a ton of major improvements to your new Xbox Series X/S Controller over past iterations, and couldn't be happier to know you've noticed! From an improved user interface, to added grip textures and button functionality, we've optimized the entire device. We're happy you are enjoying your time with it! Thank you for sharing your thoughts with us. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft