Customer Ratings & Reviews
- Model:
- EP2-29929/QAT-00007/QAT-00001
- SKU:
- 10180543
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the product's excellent overall performance, appealing design, and comfortable grip and feel. They also appreciate its impressive ease of use, compatibility, and seamless connectivity, often noting its great price. However, some users have expressed concerns regarding battery life and occasional issues such as stick drift or sticking buttons.
This summary was generated by AI based on customer reviews.
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even though it doesnt have the haptic feed back you would hope for, still just as great as all other xbox controllers.
I would recommend this to a friendStacy L
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly. Ordered as a replacement for Minecraft Xbox one controller that started to stick.
I would recommend this to a friend- Cons mentioned:Stick drift
Controller review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller looks nice however I got really bad stick drift in a matter of a couple of months. Usually it takes a full year but they just don’t make anything like they used to.
No, I would not recommend this to a friend Xmas presents
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should. Hopefully lasts for awhile. Kids can be hard on them.
I would recommend this to a friendGreat value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product! I got it for my son, no issues, Light and good price.
I would recommend this to a friendController!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes! Thank you best buy! Finally had the controller I wanted in stock! I love shopping there, the prices are excellent.
I would recommend this to a friendNice looking!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I collect controllers so I still have it brand new in the box
I would recommend this to a friendIt’s a controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as it should. Buttons don’t stick and it connects to the Xbox, what else do you need?
I would recommend this to a friendGreat Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller arrived quickly and in perfect condition. My son loves it.
I would recommend this to a friendGreat remote
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great love the look I will recommend 2 my friend the look is asome
I would recommend this to a friendGorgeous Color/Expected Performance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Series S/X controller has long been my favorite in the xbox offerings over the years. They are really just stable sticks away from perfection.
I would recommend this to a friendAdditional equipment
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased additional equipment so more than one player could play
No, I would not recommend this to a friendThanks best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome controller super responsive also has hepatic feedback
I would recommend this to a friendPlay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson loves his new controller. He and his friends play regularly since they have been doing the distance play time.
I would recommend this to a friendGood controller overall
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller! The buttons are super responsive!
I would recommend this to a friendControllers
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A new product for one that will end in two years. Had a protection plan and all I had to do is swap it out and add new plan
I would recommend this to a friendController
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked just like it should. hooked right up. IN and out of store in 5 min
I would recommend this to a friendY button sometimes not responding
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this on the Xbox one S and the Y button sometimes doesn’t respond. It happens a lot and I noticed it since the first time I started using it, considering returning it. Still playable but can definitely mess you up.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Adan,
We're sorry there's an issue with the Y button on your Xbox wireless controller. If it's still within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Feel
Average.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the box the left trigger is giving me issues. Like it’s not lined up right it will occasionally stick. Controller looks good and feels nice. Just the left trigger issue.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Buddy,
We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Reviewing my product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, looks great overall happy with my purchase!
I would recommend this to a friend