Customer Ratings & Reviews
- Model:
- EP2-29929/QAT-00007/QAT-00001
- SKU:
- 10180543
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Warranty on Xbox controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Controller broke in 2 months and im trying to use the warranty and can't access it
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Great feeling but not so good on pc
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im not sure what it is, but I've had nothing but bad luck with Xbox controllers on PC. The remote feels fantastic and amazing. But for some reason, it just keeps disconnecting from the Bluetooth on my pc while playing, and its not my Bluetooth as my Bluetooth mouse works just fine. So im not sure what Microsoft did this time. But stay far away if ysing for your PC and wireless.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue using your new Xbox wireless controller with Windows 10 PC through Bluetooth. First, please make sure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.
Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Poor wireless connectivity
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly having problems connecting to win10 via Bluetooth. Either the system can’t find the controller or it keeps disconnecting. Tried all the troubleshooting suggestions online, yet none works. Now the wireless completely failed after merely 6 month very gentle use.
No, I would not recommend this to a friendIt works
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a controler for a Xbox and it worked zero issues
I would recommend this to a friend- Pros mentioned:Overall performance
Its a controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a controller, pretty hard to mess it up. My son loves it.
I would recommend this to a friend Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mic jack causes static after only a couple of months
No, I would not recommend this to a friendDon't buy for PC gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it to use with a pc. Doesn't work at all. It's constantly disconnecting itself every few minutes, apparently this is a common issue. I'm returning it and buying a third-party controller.
No, I would not recommend this to a friendBroke within 3 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke within 3 months of use not best buys fault but still frustrating.
No, I would not recommend this to a friendXbox controller replacement.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Xbox controller replaces a fairly new controller that started to execute a “look up to the ceiling” move without any manual input. So while the latest controller is working well, it’s predecessor failed rather early in its life.
I would recommend this to a friendGood controller
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing to write home about. It's an Xbox controller. Love the look of it. Performs as it should.
I would recommend this to a friendNice controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice controller. Only problem i found is i hit the upload button too easily where its placed. Almost brings me back to original xbox controllers with button placement. Button grips makes for a nice gaming experience.
I would recommend this to a friend?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant tell you how it is because its been 3 weeks and still havent recieved it because you chose to ship it with usps.
I would recommend this to a friend- Pros mentioned:Overall performance
Don’t have one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good I don’t like to write a review not good at doing that thanjs
I would recommend this to a friend Xbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller is sticking make game not fun within three months broken
No, I would not recommend this to a friendXbox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this controller right here plus it has c charging port way better than the other charging
I would recommend this to a friendIf you love blue then this is for you!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome controller a must have especially since blue is my favorite color. The grips do feel great and it just gives it a unique look overall. Don't think twice about it just get it now, you can feel bad about it later.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Irvin,
We're excited to hear you think your new Xbox Series X/S Controller is a must-have for next-generation gaming! Whether it be its optimized performance and comfortable user interface, or even simply its Aqua Shift colorway, we're happy you've been pleased with your purchase. Thank you for sharing your story! We appreciate it, and are glad it was a good investment for you.
Happy Gaming,
Brad - Xbox Customer Care
Returned it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son bought this then returned it. It was not what he expected over what he already have. But still ok.
I would recommend this to a friendWorked 3 months not best buys fault its Microsofts
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft does slim to nothing from the Xbox 1 to the Series X just a updated IR. And different shape .....
No, I would not recommend this to a friend- Pros mentioned:Design
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect stick and looks great, just what I needed I a new stick
I would recommend this to a friend - Pros mentioned:Color
XBox One Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Son loved new color... definitely better than standard black.
I would recommend this to a friend