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Customer Ratings & Reviews

$64.99

Customer reviews

Rating 4.7 out of 5 stars with 35130 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1646 Showing 32,901-32,920 of 35,130 reviews
  • Rated 2 out of 5 stars

    Great color, but broke after 2 months

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller unfortunately took a nose dive into breakdown land. It literally stopped working 2 months after purchase. I’m not sure what happened but I was bummed when it just stopped working. Great color though!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    When does the class action lawsuit start?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total trash! Warrantied another carbon black Xbox controller on Sept. 2nd 2023 and sound was erratic from the start and continued to get worse as time went on. Returned on Oct. 5th 2023 and received a new controller under warranty and everything was peachy until today, Nov. 14th 2023. Yep, same sound distortion and disconnecting on and off. This is getting expensive, even with the warranty. 3 controllers within 3 months, Billy Gates himself can't deny these controllers are trash. Did Best Buy get defective controllers, because I get at least a year from the controllers at Gamestop and never with an audio issue... Hmmm

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Controllerp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller! Works well! Great for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can never go wrong with a MSFT controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller for online playing and it was so much easier to sync than a ps5 controller. I like the feel of these controllers not too big not too small

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft definitely needs to make the controllers last longer

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It just works.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Used it for my iPad. Works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller I had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Feels very comfortable and relaxing in my hands. Was pleased with the gaming experience I had using this controller. Going to take it to my homie crib and get “All rats must die” on the back.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick Drift No Return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the controller for less than two months and it already has horrible stick drift and can’t return it. Won’t be buying controllers from Best Buy again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Connects and disconnects on PC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller itself is great feeling and works well. I’m giving it 2 stars however because when I try using it on PC it will randomly disconnect and then reconnect during games. I have tried so many fixes and used on separate PCs but the issue persists. This is my 2nd controller that I have had issues with so I’m pretty sure it’s software to blame.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Matthew,

      We're sorry that there's an issue using your new Xbox wireless controller with Windows 10 PC through Bluetooth. If you are still experiencing this issue please ensure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.

      Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edges along right side dont seem to match up and are a bit sharp

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Aux port breaks easily

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aux port broke after 90 days. Not covered under waranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NA

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my kids and they are very happy with it

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    They dont make them like they uesed to

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 3 monts then the derdded stick drift, pure junk.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    C box wireless controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great x box wireless controller. They are now using a C connection on the controller so if you want to use it with a computer you will need a USB A to C cord.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for a little while

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Breaks very often and very easy.. Replaced a few times

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice look poor quality.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller but after a year the right trigger was sticking so poor quality sadly

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Feels good and controls well, but no charge cable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels great to hold. The joystick buttons are smooth and precise, and the inputs don't lag. The only annoyance I had is that it did not come with a charging cord despite having the charging port and being capable (tested with a cord from another controller).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Feels cheap

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feals flimsy, I’m definitely getting the elite when I have the cash

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Red

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did it real big and the red controller for me love it

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Great grips

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grips on the handle make it easy to hold and handle.

    I would recommend this to a friend