Customer Ratings & Reviews
- Model:
- EP2-29929/QAT-00007/QAT-00001
- SKU:
- 10180543
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Nice Looking Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller except it seems to lose connection on just Bluetooth connection. But getting a wireless adapter seemed to fix the issue other than that pretty good controller.
I would recommend this to a friendNot for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Left stick started to drift horribly writhing 6 months.
No, I would not recommend this to a friendOkay
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great but after a few months the analog sticks started to drift pretty badly.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Quality is just not there anymore
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These controllers break way too easily compared to the older generation ones. I have gone through four this year alone.
No, I would not recommend this to a friendSolid Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid controller, works well but longterm hardcore gamers will see issues longer term.
I would recommend this to a friendNeed to be made better
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are always having to replace or use our warranty on these controllers
I would recommend this to a friend- Cons mentioned:Buttons
Do not buy this garbage
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this controller about 3 months ago now it dosnt work anymore when i try play fifa controlers buttons preseed evrywhere if you want to mobe right its jumps to the left or down you cant contol anymore i cant return this garbage anymore
No, I would not recommend this to a friend Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves this controller. Its not too big or small. Perfect for all his gaming. His fav part is the bluetooth. This price is a little steep for a controller but its worth it.
I would recommend this to a friendPretty good controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm still waiting for Xbox to catch up with the new PlayStation controllers and even with this one they're not there yet. Not a bad controller in any way but sort of feel plasticky and I discovered sweaty palms can still be an issue. Buttons on the controller and the speed of it works as it should.
I would recommend this to a friendSo far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First controller that came with the system developed joycon drift after less than a year of minimal use. Hopefully this one holds up better
I would recommend this to a friendCheap quality for $60
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quick share button and the type C charger port is a nice change but the triggers on the one I recieved could physically move left and right which allowed them to catch on some type of lip inside the controller. You can feel the cheap quality of the controller itself but the triggers are a dealbreaker. Do not recommend.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that your Xbox wireless controller isn't meeting expectations. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
No difference than the last gen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice controller but it's the same if you have an older xbox model so can only go 3 stars
I would recommend this to a friendVery cheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap. Very cheap. The entire controller is made with cheap scratchy plastic. It's light and still uses AA batteries. Less than 2 months of light use and the left trigger is already sticking. Save your money. Buy a third party controller.
No, I would not recommend this to a friendGood quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Original XBox controller came as free addition to TV purchase. A bonus feature is that I could sync it to my TV instead of a game console.
I would recommend this to a friendAverage, not outstanding.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left trigger is already sticking, haven’t had it a month. Otherwise, good controller
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there's an issue with your Xbox wireless controller. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, please contact Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Nice color accurate joysticks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im loving this I bought it for my computer, which is a gaming computer that needed some input. Now I can lay in bed and I’ll put the TV to.
I would recommend this to a friend- Pros mentioned:Color
Stick Drift
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After slightly less than three months of use by a seven-year-old, the right stick has a severe drift that no amount of calibrating has been able to correct. Such a shame, since I love the color. None of my other official Xbox controllers have this issue.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Freddy,
We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best controller I've had. This one hurts right thumb after 30min of play.
No, I would not recommend this to a friend- Cons mentioned:Buttons
Bad controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad controller , right away buttons didn’t function correctly and did connected from xbox
No, I would not recommend this to a friend It works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an XBOX controller with a paint job and a higher price - would a plain black one work just as well for 2/3rd's the price? Sure. But your 11 year old won't be as happy.
I would recommend this to a friend