Customer Ratings & Reviews
- Model:
- EP2-29929/QAT-00007/QAT-00001
- SKU:
- 10180543
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
It's a pearlescent blue paint job!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an XBOX controller with a paint job and a higher price - would a plain black one work just as well for 2/3rd's the price? Sure. But your 11 year old won't be as happy.
I would recommend this to a friendMeh...
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good. Has a lot of compatibility issues where the Windows 10 is concerned.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry if there's an issue using this Xbox wireless controller with your Windows 10 PC. Our team at Xbox Support may be able to help. Please go here for assistance: https://support.xbox.com/en-US/help/hardware-network/accessories/connect-and-troubleshoot-xbox-one-bluetooth-issues
Hope that helps,
Chuck
Xbox Customer Care
Ok controller
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller lasted about 5 months with lite to medium use. The left joystick stopped fully performing despite trying to clean it. Overall good controller but these should come with a one year warranty, but do not
I would recommend this to a friendQuality not so great as compared to past controlle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.regukar use of the controller causes the navigation stick to stop functioning
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry if there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
aqua shift special edition controller works well!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the controller's color scheme & new features all were welcome additions when changing from previous controllers and everything on the controller worked well
I would recommend this to a friendJust average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Average controller. Definitely wish they would upgrade the lay out and feedback.
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this controller 9/24 and it won’t connect to my Xbox I am pretty disappointed I spent 65$ on one of your products and was defective it’s in brand new shape never dropped or anything I would like this issue resolved please
No, I would not recommend this to a friendDead after only 1 year of very light use...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just inexplicably died a few months out of warranty. Worked fine and all while it lasted but suddenly just died one day during normal use. Virtually no damage to the outside, tested reset troubleshooting, batties, USC-C connection, etc. It just ceased to work just because. Neither microsoft nor Best Buy offer any out of warranty repairs so you're just stuck with this expensive controller that no one will fix for less than what it costs brand new. I have 5 other controllers like it (different colors) working just fine but I guess this red one just happened to be cursed.
No, I would not recommend this to a friendGreat Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice controller works fine. Have an existing elite controller thought this would be a step down but its well built and very responsive.
I would recommend this to a friendWhat Gives
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since I purchased this product I have not been able to use it. I cant connect it to my X-BOX game. Naturally there is no description on how to connect it. Ive owned a number of XBOX game consels and controlers and never experienced this issue before. What gives?
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry there's an issue connecting your new Xbox wireless controller to your console. For instructions on how to connect it, please go here: https://support.xbox.com/en-US/help/hardware-network/controller/connect-a-wireless-controller
Hope that helps,
Chuck
Xbox Customer Care
Selection of Colors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s Microsoft, their controller is compatible with almost anything. Still durable and the inclusion of USB-C is a breath of freeh air.
I would recommend this to a friendXBOX CONTROLLER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used it because it was the wrong one that I purchased as a Christmas gift.
No, I would not recommend this to a friendOut with the old
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my boyfriend and when he connected it to play he loved how there’s so much more vibration to it to make it feel more real. And it’s his favorite color.
I would recommend this to a friendRechargeable battery doesn’t fit properly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller works fine, but the rechargeable battery/ cover do not fit properly.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that your new Xbox wireless controller hasn't met expectations. If you are using a rechargeable battery designed for Xbox One controllers, it's possible that it will not be compatible with this controller. To make it rechargeable, we recommend getting the Xbox Rechargeable Battery and USB-C Cable for Xbox Series X/S. For more information, go here: https://www.bestbuy.com/site/microsoft-rechargeable-battery-usb-c-cable-for-xbox-series-x-and-xbox-series-s-black/6430661.p?skuId=6430661
Hope that helps,
Chuck
Xbox Customer Care
Nkce grips
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok, i like the new frips that they added onto these models
No, I would not recommend this to a friendGreat controller but my right trigger broke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Controller works great like any other controller. I really like the matte finish on the controller compared to the glossy finish on the controller that came with my series s. But my right trigger has already broken which is very unfortunate. It still works but it doesn’t work like the left trigger.
I would recommend this to a friendDidn't work for me.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My controller has really bad connectivity issues on my Windows 10 PC. I went to Best Buy to request an exchange and they were going to charge me the difference between the sale price I purchased at and regular retail price. This seems like poor practice.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there's an issue using your new Xbox wireless controller with Windows 10 PC through Bluetooth. If you are still experiencing this issue please ensure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.
Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Xbox remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third remote this year. I seem to need a replacement just after the warranty expires. How convenient for Microsoft. If you buly oneI suggest you get the warranty best buy offers.
No, I would not recommend this to a friendController
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas present for my husband. He hasn’t used it yet. It’s been placed under the Christmas tree however, I’m sure he’ll love it!
I would recommend this to a friendcontroller didn't work for long
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.controller had stick drift after just 5 or 6 months
No, I would not recommend this to a friend