Customer Ratings & Reviews
- Model:
- EP2-29929/QAT-00007/QAT-00001
- SKU:
- 10180543
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Great basic controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller , ergonomic , big enough for large hands but still small enough for smaller ones . Overall a great design .
I would recommend this to a friend- Cons mentioned:Stick drift
Cheap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had horrible stick drift within the first 2 weeks and couldnt get my money back. Good thing i bought their warrenty. Even though it sucks to do, buy the extended warrenty.
No, I would not recommend this to a friend Great deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this in sale and has been great! Controls are easy to use and there is little to no effort when connecting to tge xbox
I would recommend this to a friendController
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They seem to break very easily, I have had to get one about every month
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Tammy,
We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Typical Microsoft
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your typical Microsoft controller. It will break in one year
I would recommend this to a friendController
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son uses this for gaming and it is a little noisy.
No, I would not recommend this to a friendLooks cool and works well for son
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Son loves it. It looks cool and works well with his gaming (lots of fast edits and builds in Fortnite and he said it's very responsive). No complaints.
I would recommend this to a friendNot what I expected
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been playing with for six months and now trigger button sticks
No, I would not recommend this to a friend- Pros mentioned:Color
Poor quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left stick started to drift after only two months of regular use. Microsoft needs to really make these more durable. The color looks great.
No, I would not recommend this to a friend Every controller is different, QC may vary
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return this item because the "X" key was sticky - it wasn't smooth to press and would have a stickiness to it. Haven't had issues with Xbox Controllers out of the box like this before but I was just lucky to get the faulty one.
I would recommend this to a friendNothing to stand in line for.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the money, doesn't come close to standing in line for.
No, I would not recommend this to a friendIts a controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its a controller.. what more do you want me to say. you buy them to play with friends while they're over or as a spare.
I would recommend this to a friend- Cons mentioned:Buttons
Xbox controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since the first day I bought it, it started to malfunction. Gave it a few days and it still was not working. The back buttons and from buttons get stuck .
No, I would not recommend this to a friend Does not work with Apple
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sure its fine for Xbox but it is no longer compatible with Apple.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Darbley,
We're sorry that your experience with this controller didn't meet expectations. Apple and Microsoft are working together to bring iOS compatibility to this controller in a future update. We recommend checking with Xbox Wire for updates here: https://news.xbox.com/
Hope that helps,
Chuck
Xbox Customer Care
gaming controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I usually shop Best Buy’s products x my daughter We found the specific game controller I’m happy with the experience
I would recommend this to a friendXbox Controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for my original Xbox controller. I am very pleased with it. It was even supplied with batteries.
I would recommend this to a friendController
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The botón A is no work very good I need press to hard and is so pushed
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with the A button on your Xbox wireless controller. If it's still within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. We suggest contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Don't buy controllers from Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it a zero I would no stars It worked for 3 weeks and now I can't return it Don't work batteries won't work on it plugging it in won't work in it either won't even connect to the Xbox comes on
No, I would not recommend this to a friendCheaply made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trigger began sticking almost immediately. Got to the point where the right trigger would stick and had to be pulled to return to its neutral state. Other than that good product but I will definitely be seeking a replacement or a refund as it broke so quickly. Who knows what will break next?
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there is an issue with your new Xbox wireless controller. If it's still within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, please contact Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Game on
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t like capture button in middle of control my thumb always hits it
I would recommend this to a friend