Customer Ratings & Reviews
- Model:
- EP2-29929/QAT-00007/QAT-00001
- SKU:
- 10180543
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Great Controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. My wife loves the color scheme and grips.
I would recommend this to a friendSave yor $
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase! Having a very sad 9 year old. He was excited to open this this morning. Had constantly disconnected all day.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there's an issue with your son's new Xbox wireless controller. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. We recommend troubleshooting the issue with Xbox Support here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Cool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing and responsive color really does pop my brother loves it
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Troy,
The Aqua Shift colorway of your new Xbox Series X/S Controller truly does pop! We're happy to hear it's been the perfect addition to your home setup and aesthetic. We're glad your brother loves it! Thank you for sharing your story with the community, we appreciate your feedback. We're excited to be a part of your next-generation gaming experience.
Happy Gaming,
Brad - Xbox Customer Care
Game equipment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for gaming. Performs as advertised and price was competitive
I would recommend this to a friendNew controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great!!! Eprks really well...looks awesome..was a great gift!
I would recommend this to a friendController
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome color , light weight, great controller for my Xbox
I would recommend this to a friendThe best blue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these shades of blue. Rubberized grips are great
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Josh,
We're happy you love the Aqua Shift colorway of your new Xbox Series X/S Controller! Its shades of blue are the perfect addition to any home setup's aesthetic, and the added grip textures ensure you never lose your dexterity in the heat of exciting gameplay. We're thrilled you love it! Thank you for sharing your thoughts with the community. We appreciate your feedback!
Happy Gaming,
Brad - Xbox Customer Care
Not as good as one came with the series x
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received the controller open up sync to series x and the y button sticks but controller still functions just not as good as the controller that came with the series x
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with your Xbox wireless controller. If it's still within Best Buy's return period, we suggest exchanging it for a new one. Otherwise, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Needed extra controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it on sale, probably too high if not. The D pad on most Xbox controllers make a clicking sound I don't like.
I would recommend this to a friendPretty Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. I use it on my Xbox and laptop.
I would recommend this to a friendSticky right trigger
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right trigger got sticky after about a month of use, stayed sticky. Kind of trash
No, I would not recommend this to a friend- Cons mentioned:Buttons
So so
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So so item did good for a little then buttons got jammed
No, I would not recommend this to a friend Xbox controller
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller was pretty nice except for some of the button presses did not register correctly. Had to return controller because of this annoying issue.
No, I would not recommend this to a friendStylish and Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best looking controllers i used and the grip is very good.
I would recommend this to a friendGreat controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unique looking controller that easily pairs with new Xbox.
I would recommend this to a friendRed camo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Standar controller, works great. Ok design. PC compatible.
I would recommend this to a friendScottieremote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with controller it keeps connecting and disconnecting not understanding why never had thi problem before 0 rating
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Scottie,
We're sorry there's an issue with disconnects when using this Xbox wireless controller. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. We recommend troubleshooting the issue at the following link, or contacting Xbox Support for service under its manufacturer warranty: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Xbox controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good remote just sucks if u accidentally press the screenshot button instead of menu since theyre close by
I would recommend this to a friendget warranty if u buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible i had get this one warrantied out almost 4 or 5 times over 1 year period. I know my son new Xbox hes 7yrs old but really joystick broke 2 times or toggle, d pad broke one, buttons stuck twice once trigger and then a button. And was not dirty either make them stick.
No, I would not recommend this to a friendController
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color and the textured triggers and bumpers!
I would recommend this to a friend