Customer Ratings & Reviews
- Model:
- EP2-29929/QAT-00007/QAT-00001
- SKU:
- 10180543
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Just buy a regular color not worth the extra 5 buc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a Xbox controller with a fancy paint job. Would have just given it 5 stars but it costs more than the standard colors. They also removed the texturized grip which is the real issue. It's smooth which makes it slippery, and just feel weird in your hand. The lack of texture also makes it sweaty and unpleasant to use for very long.
No, I would not recommend this to a friendController
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller works great for my gaming needs. Happy with the purchase
I would recommend this to a friendDO NOT BUY!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller came with a Samsung tv purchase that now won’t even turn on thanks to a design flaw. This flaw is IN ADDITION to a tv speaker design flaw that vibrates the entire tv! BEST BUY SHOULD NOT SELL DEFECTIVE PRODUCTS!!
No, I would not recommend this to a friendNot "wireless"
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What kind of "wireless controller" it is which does not include rechargeable battery?
No, I would not recommend this to a friendBasic controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller. Basic design but gets the job done!!
I would recommend this to a friendPoorly made product due to quality of parts
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for about 4 months. The USB-C port is poorly made and doesn't last long before charging connecting issues start to happen. This is the second controller and the same problem, would not recommend anyone to buy a regular xbox controller as the quality of parts used are terrible and do not last long at all.
No, I would not recommend this to a friendController for xbox s/ x
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good and easy to connect the buttons are very soft
I would recommend this to a friendController issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this controller and within 2 months of purchase controller started acting up and glitching out. I cant return because it’s pass the return date but it’s brand new.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Same as it ever was.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything you’d expect from an XBOX controller…..
I would recommend this to a friend No Apple Support :(
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased this with intention of using it with AppleTV and Apple Arcade, I didn’t see any indication that this new controller unlike the older version does not support iOS or TvOS. My child was pretty disappointed at Christmas. Might be a great controller, just poor labeling and online advertising or worse not thought through engineering...
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that your new Xbox wireless controller doesn't live up to expectations. Microsoft and Apple are working together to bring iOS support to this controller in the future.
Best,
Chuck
Xbox Customer Care
Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great I have had one before this was a replacement and my kids likes it
I would recommend this to a friendTrash
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this controller. Myself and my family don't play Xbox often and this controller did not last 7 months. Do yourself a favor and buy something else. When I got a chance to contact Microsoft they recommend I go to a repair shop to get it fixed more money out of my pocket for something that should last longer.
No, I would not recommend this to a friendPoor Controller
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this and after a couple of months the controller started acting up and is almost unplayable. At first I just dealt with it because it was just drifting somewhat and now it's just annoying and is just all over the place
No, I would not recommend this to a friend- Cons mentioned:Buttons
Disappointing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not durable at all. Buttons stuck within a month of usage.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with the buttons on your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Good Controller.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller, it works well. not much else to say.
I would recommend this to a friend- Cons mentioned:Stick drift
Stick drift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stick drift after a week which makes it a 3 star….
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there's an issue with the thumbstick on your new Xbox controller. If it's still within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, please contact Xbox Support for assistance: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Xbox controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as needed. Feels cheaper than older controllers
I would recommend this to a friendBox cut
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only draw back as a collector was that the box has a box cut across the top of box.
I would recommend this to a friendAqua
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice controller daughter really likes it a little pricey though
I would recommend this to a friend- Cons mentioned:Battery life
Don't do it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shuts off while playing would give negative stars if I could
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that you're experiencing an issue with your Xbox wireless controller. Random disconnects can occur for multiple reasons including low battery and competing wireless devices. We recommend troubleshooting the problem with Xbox Support here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care