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Customer Ratings & Reviews

$70.49
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Customer reviews

Rating 4.7 out of 5 stars with 35017 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent overall performance, appealing color, comfortable grip, and impressive design, noting its fantastic ease of use, broad compatibility, and seamless connectivity at a great price. However, some users have expressed concerns about the battery life and occasional issues with buttons sticking. Additionally, there are mentions of potential stick drift and the size being a drawback for certain individuals.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 263 Showing 5,241-5,260 of 35,017 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing! Love the color!! It works great too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product. This controller is comfortable. Fits great on my small hands without feeling too bulky. These MS engineers got it right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great colors!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the colors and the smooth texture - it's also cool that it's transparent-ish. I got this one for me and my son thought it was really cool so he ended up getting the heartbreaker version for Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, standard controller. Works perfectly, as designed.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    highlighter yellow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my little brother and everyone always completes how nice it feels and the color is eye catching

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Martinez,

      Your new Xbox Series X/S Controller makes the perfect gift for any gamer! The in-game control and precision it offers is unmatched, and the available colorways means you can look good while competing at the highest level. We're glad you've been pleased with your purchase! Thank you for sharing your story with us, we appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect to system and very dependable. Simple color

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my son for Christmas. He loves it. It works great and you can add the button extenders on it too if you want. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    i love my new controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this color way and it is so smooth and sleek looking!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Wireless Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as advertised. No complaints. Product was clean and controls are smooth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller when my elite Xbox controller broke on me. It works, battery life is decent , the only issue is that it occasionally stops working in the middle of play, but quickly resolved whatever issue it had

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. And had a nice rubberish texture back grip.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    PC controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to configure to my pc, still us battery, but can use it with a cable, that not come with. If you don’t have a type C cable, buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    I Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great grips, controller is overall a upgrade from my og xbox 1 controller. "Clickiness" is also much improved. Considering that it only $10 than the base model, the shimmering color is worth it alone, and the grips make it just a bit better. Pairs seamlessly and efficiently between my phone and PC on a whim. Great Product!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Henry,

      Whether it be the improved grip textures, optimized button functionality, or even more simply its Aqua Shift colorway, we're thrilled you've been enjoying your time with your new Xbox Series X/S Controller. We're happy you've found it to host a seamless connectivity and user experience! We're glad it was a good investment for you. Thank you for taking a few minutes to share your thoughts! We appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Black x box control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Xbox x it's very smooth playing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Thumbs up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a spare controller. No complaints with gameplay

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good old controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no doub this is peak controller design. No wonder why PS moved away from their own design to something more akin to Xbox. Definitely the right controller to purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller Woes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this has been the most consistent controller I’ve gotten from Best Buy. My membership is up so I got scared when it started to not work the one night. The Xbox button would work and turn my Xbox on; other than that nothing else would. So I had to use my Xbox app to navigate. The next morning my fiancé informed me the controller was once again working. I always wondered if they fix the controllers themselves and then put them back out on the shelves or if they send them back to Microsoft and then have some sent back to keep up with the demand. Either way I would love a brand new controller that hasn’t been fixed in anyways. Just a brand spanking new controller. Other than that it has redeemed itself and is working fine now.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Controller review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent controller ceasy to use good feel

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is vibrant, and sleek. It’s very comfortable to use also. The slight grips on the back, and triggers really help.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you love the Shock Blue colorway of your new Xbox Series X/S Controller! Whether it simply be the color options, or the in-game control, precision, and comfort we've built in, we're thrilled you are enjoying the experience hosted by your new interface. We're happy you love it! Thank you for sharing your feedback. We appreciate your insight!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Beautifully red

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prob the best Xbox controller I’ve purchased. Has rubber grips and feels high end. Got on sale. Love the color

    I would recommend this to a friend