Customer Ratings & Reviews

Received this controller as a gift from my gf on Christmas and its been amazing. The textures on it are good for added grip and the dpad is really nice.

This replaced a used Xbox One controller for my (refurbished) Xbox One X. The used controller was the second one I exchanged (from another vendor), and the right trigger would stick. The RB would not always actuate, and the LS would sometimes drift. This one was on sale at BBY and I decided it was time for a brand-new controller. The size is about the same, I thought the grips would be a little longer, but I like the Hybrid D-Pad and textured grips. The ABXY buttons are a little loose and 'clicky', but not a deal breaker. At least everything is working as expected so far and nothing drifts or sticks. And besides the original warranty, TotalTech (if you have it), covers this controller (so I've been told by BBY).

Haven't owned an Xbox controller since the Xbox 360, unless you want to count the third party ones but I mean an official one. And this controller, in my opinion, is a great purchase... If you can justify paying $80 compared to third party controllers that have what these "Pro" controllers have but at a cheaper price, hall effect or TMR sticks and other neat featurss. Anywho, I beat Doom The Dark Ages with this baby.

Amazing Color, Grip, Feel. Xbox has done it again with another amazing controller.

I really enjoy my new controller. And the color is beautiful

Works amazing haven’t had a problem bought it last December

Got it for steam over a month ago. Works perfectly, no issues, and i love the design.

Works great, easy to connect, and very durable. The texture on the grips is pleasant as well

Good ckntroller with no issues. Paired quickly with the xbox. Easy to use and hreat value.

Great controller. Matches the theme for my xbox and is a great fit.

Pretty good controller thats a step up from the standard ones. Has a decent grip under your palms.

Comfort,Good color, and excellent quality is good.

Great! I love the colors! And it works really well.

I like the grip on this controller. It fits perfectly in my hands. Plus it's not boring to look at.

I give it a five. Batteries last plenty long for binge gaming and of course wireless makes life much better.

The controller is great quality and is a very sleek color which I love! Comes with batteries and works amazing. It can be a bit difficult to connect the controller to other devices but other then that I’d say this controller is completely worth the price! Now if only Microsoft could find a permanent solutions to Stick Drift!

Beautiful color and works amazing. We’ll look into getting more colors soon.

I recently purchased the Xbox Wireless Controller in Carbon Black from Best Buy for my gaming setup. The purchasing process was efficient, and delivery was prompt. The controller's sleek Carbon Black design appeals to my preference for a classic, understated look. But it's not just about aesthetics - the responsive buttons and ergonomic shape ensure comfortable, precise control during extended gaming sessions. What I particularly appreciate is its versatility. It pairs seamlessly with my Xbox and also works flawlessly on my PC, giving me flexibility across different gaming platforms. The long battery life and USB-C charging are practical features that enhance the overall user experience. This Carbon Black controller has quickly become my go-to for all my gaming needs. For those seeking a reliable, timeless controller for Xbox or PC gaming, this Carbon Black model from Best Buy is an excellent choice. It's been a perfect fit for my gaming style and a valuable addition to my setup.

Great! Item works great and the color is nice, have two in different colors both great!

Easy to use screen shot button. Thumb sticks and grip are way better than previous controllers. Unfortunately comes with batteries and needs a different type of charging cord.