Customer Ratings & Reviews
- Model:
- EP2-29929/QAT-00007/QAT-00001
- |
- SKU:
- 11864980
Customer reviews
Rating 4.7 out of 5 stars with 7989 reviews
(7,989 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Christmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price! Good selection of product. Easy transaction
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
I would recommend this to a friendRated 5 out of 5 stars
Good controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came fast easy out the box just plug and play right away
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
I would recommend this to a friendRated 4 out of 5 stars
Great controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller feels very nice in the hands. The buttons are very responsive and the sticks work very smoothly
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
I would recommend this to a friendRated 1 out of 5 stars
Breaks all the time
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im so tired of these breaking!!! Ive had to buy at least 4 of these within the 3 years Ive had an Xbox! Its such a waste of money! Ive just learned how to fix mine but if you don’t know how to fix yours you have to either buy another or stop playing It feels like a scam. I wish Microsoft could just…. Idk… not use cheap parts. Rip
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
I would recommend this to a friendRated 1 out of 5 stars
Do not buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller stopped working in less then a month. It wont stay connected to my system and will turn off on its own.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. We recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 1 out of 5 stars
Worst controller ever Microsoft get together
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t understand what cheap factorie these are made out of but I constantly have to replace these. Probably every 3 to 6 months. I cannot figure out why Microsoft makes such a cheap product. It’s absolutely unbelievable. The buttons just don’t last. I am very gentle with mine. Never letting it fall to the floor or be placed in any manner
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
No, I would not recommend this to a friend- Cons mentioned:Size
Rated 1 out of 5 stars
H3llo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too bulky and the buttons stick very easily too often
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
No, I would not recommend this to a friend Rated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice……………………..,,………………………………………………,,,,,,,,,,,,,,,,,,
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
I would recommend this to a friendRated 5 out of 5 stars
Best controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son said it feels great and he loves it so much.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
I would recommend this to a friendRated 5 out of 5 stars
Great Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent controller, very responsive and accurate.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Old one broke and was able to the a new one shipped.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
I would recommend this to a friendRated 5 out of 5 stars
Excellent controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent controller, has a great fit to the hands
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
I would recommend this to a friendRated 5 out of 5 stars
Xbox controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a review from Microsoft xbox one controller
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
I would recommend this to a friend- Cons mentioned:Buttons
Rated 1 out of 5 stars
Drifting in 1st month of use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The joystick started drifting already in thd first month with minimal use.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Karlos,
We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Stick drift
Rated 1 out of 5 stars
Bad controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with stick drift. Do not buy . .
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
No, I would not recommend this to a friend Rated 1 out of 5 stars
Open box with bar code missing...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy service is absolutely horrible. I used to think they were a reliable store. But lately they are proving me wrong... I paid for a new controller. They send me an open box, a portion of the bar code missing. They just put a best buy tape on top of it.... Seriously....? You cannot sell that as new. Next time, I am buying from Amazon or microsoft store. Now I have to go through the pain of returning the item and wasting my time... Big disappointment
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Cheaply made for $60
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke 3 months and 2 weeks after purchasing. Warranty of course is for 3 months. Coincidence???
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
No, I would not recommend this to a friendRated 1 out of 5 stars
poorly made
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.xbox controllers are so poorly made this is my 5th one in last 3 months
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Still prefer PlayStation controllers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice controller, but i perfer the PS controller. It's just a matter of what you get use to.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
I would recommend this to a friendRated 2 out of 5 stars
N/A
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would have been nice to know it does not pair well with headset. Our current headset volume is now very low when using this controller.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there's an issue with the audio on your new Xbox wireless controller. To increase the volume on your headset while using your Xbox, press the Xbox button and scroll down to the speaker button under "Audio & music." From there, you can increase or decrease headset volume.
Hope that helps,
Chuck
Xbox Customer Care






