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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7989 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 385 Showing 7,681-7,700 of 7,989 reviews
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price! Good selection of product. Easy transaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came fast easy out the box just plug and play right away

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels very nice in the hands. The buttons are very responsive and the sticks work very smoothly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Breaks all the time

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so tired of these breaking!!! Ive had to buy at least 4 of these within the 3 years Ive had an Xbox! Its such a waste of money! Ive just learned how to fix mine but if you don’t know how to fix yours you have to either buy another or stop playing It feels like a scam. I wish Microsoft could just…. Idk… not use cheap parts. Rip

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller stopped working in less then a month. It wont stay connected to my system and will turn off on its own.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst controller ever Microsoft get together

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t understand what cheap factorie these are made out of but I constantly have to replace these. Probably every 3 to 6 months. I cannot figure out why Microsoft makes such a cheap product. It’s absolutely unbelievable. The buttons just don’t last. I am very gentle with mine. Never letting it fall to the floor or be placed in any manner

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    H3llo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bulky and the buttons stick very easily too often

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice……………………..,,………………………………………………,,,,,,,,,,,,,,,,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son said it feels great and he loves it so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller, very responsive and accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old one broke and was able to the a new one shipped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller, has a great fit to the hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a review from Microsoft xbox one controller

    I would recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 1 out of 5 stars

    Drifting in 1st month of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The joystick started drifting already in thd first month with minimal use.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Karlos,

      We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Bad controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with stick drift. Do not buy . .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open box with bar code missing...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy service is absolutely horrible. I used to think they were a reliable store. But lately they are proving me wrong... I paid for a new controller. They send me an open box, a portion of the bar code missing. They just put a best buy tape on top of it.... Seriously....? You cannot sell that as new. Next time, I am buying from Amazon or microsoft store. Now I have to go through the pain of returning the item and wasting my time... Big disappointment

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheaply made for $60

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke 3 months and 2 weeks after purchasing. Warranty of course is for 3 months. Coincidence???

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poorly made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    xbox controllers are so poorly made this is my 5th one in last 3 months

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Still prefer PlayStation controllers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller, but i perfer the PS controller. It's just a matter of what you get use to.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been nice to know it does not pair well with headset. Our current headset volume is now very low when using this controller.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry there's an issue with the audio on your new Xbox wireless controller. To increase the volume on your headset while using your Xbox, press the Xbox button and scroll down to the speaker button under "Audio & music." From there, you can increase or decrease headset volume.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft