Customer Ratings & Reviews
- Model:
- EP2-29929/QAT-00007/QAT-00001
- SKU:
- 11864980
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Shicken nouges
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a basic xbox remote they need to switch a lot of stuff up to compete with sony now
I would recommend this to a friend- Cons mentioned:Battery life
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Turns off and on while trying to play brand new battery’s shows charged but does this. Not happy
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Cayla,
We're sorry there's an issue with your new Xbox wireless controller. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
xbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had to buy a extra controller for my child and the price was well worth the purchase
I would recommend this to a friendGreat controller for FPS!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the controller for fighting games. I'm not a fan of the D- pad, it gets pretty frustrating and make a lot of input errors.
No, I would not recommend this to a friendcontroller
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller was immediate trash. These China manufactured products overall made of inferior materials and inferior craftsmanship. It is an embarrassment to Microsoft and Xbox to market their controllers that rarely last 6 months even when receiving excellent care and use.
No, I would not recommend this to a friendMeh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller feels flimsier than previous generations, and the audio jack only works on PC when the USB C cable is plugged in.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that your new Xbox wireless controller hasn't met expectations. If you would like to use the audio jack on your controller when connected to PC, you may also get Xbox Wireless Adapter for Windows 10 to give the same wireless functionality you experience on console. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-wireless-adapter-for-windows-10-black/6253924.p?skuId=6253924
Hope that helps,
Chuck
Xbox Customer Care
Will not connect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for some reason it will not connect to my xbox. I ve tried everything, it looks cool.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there's an issue connecting your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
Ok
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a xbox controller for a xbox machine and it wo
No, I would not recommend this to a friend Bad construction quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every Xbox controller I buy has something wrong with it. On this one the triggers make a strange clicking sound
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty
Hope that helps,
Chuck
Xbox Customer Care
Uhh
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for handing the little cousin who you know is going to break it.
I would recommend this to a friendNOT rechargeable through USB
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This isn't what I expected. This controller uses AA batterys period. It is not rechargeable unless you use rechargeable batterys and they must be removed to be recharged unless you buy a dedicated rechargeable battery set-up (which BB has for ~ $25). It comes with two standard AA alkaline batterys.
I would recommend this to a friendQuality Must Improve
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since the Xbox 360…Controller quality has slipped. Buttons stop working within months is normal use.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Microsoft Xbox Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Supposed to be new, but I could tell the package was opened. Did not work.
No, I would not recommend this to a friendPoor Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left finger button quit working after 2 months. Right trigger started sticking right away.
No, I would not recommend this to a friendGood Controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice controller, which makes an added replacement for my older model.
I would recommend this to a friendIt's okay I guess
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller I feel was a waste of money. It keeps glitches out during game play. I don't know whats wrong.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue with your new Xbox wireless controller. Our team at Xbox Support may be able to assist. We recommend troubleshooting the issue with them here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Good for a while
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy the replacement plan because these controllers aren’t as well constructed to those built in Japan.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry if there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
to expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.way to expensive for the produce that was bought should be 50
I would recommend this to a friendLost in transit the day after placing the order
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lost in transit right away. Very disappointed this happens to me once or twice a year with best buy using USPS
I would recommend this to a friendNot functioning and just bought it a month ago
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter for Christmas. Already doesn’t work. (Wasn’t dropped precipitously overused.)
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care