Customer Ratings & Reviews
- Model:
- EP2-29929/QAT-00007/QAT-00001
- SKU:
- 11864980
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Low quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left thumb stick auto forwards due to wear after only a couple of months. I returned this one and eventuality the replacement as well. Later learned from an online video that it’s due to low quality parts. It’s rumored that newer ones have this fixed
No, I would not recommend this to a friend9/10
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice controller. But the vibrating is kinda annoying lol
I would recommend this to a friend- Cons mentioned:Buttons
A bit disappointing.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons and sticks started sticking about 5 days after.
No, I would not recommend this to a friend Disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used 4 or 5 x since I purchased it and it's already not working properly
I would recommend this to a friendDO NOT BUY!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller came with a Samsung tv purchase that now won’t even turn on thanks to a design flaw. This flaw is IN ADDITION to a tv speaker design flaw that vibrates the entire tv! BEST BUY SHOULD NOT SELL DEFECTIVE PRODUCTS!!
No, I would not recommend this to a friendPoorly made product due to quality of parts
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for about 4 months. The USB-C port is poorly made and doesn't last long before charging connecting issues start to happen. This is the second controller and the same problem, would not recommend anyone to buy a regular xbox controller as the quality of parts used are terrible and do not last long at all.
No, I would not recommend this to a friendTrash
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this controller. Myself and my family don't play Xbox often and this controller did not last 7 months. Do yourself a favor and buy something else. When I got a chance to contact Microsoft they recommend I go to a repair shop to get it fixed more money out of my pocket for something that should last longer.
No, I would not recommend this to a friendGood Controller.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller, it works well. not much else to say.
I would recommend this to a friendPoor Controller
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this and after a couple of months the controller started acting up and is almost unplayable. At first I just dealt with it because it was just drifting somewhat and now it's just annoying and is just all over the place
No, I would not recommend this to a friendXbox controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as needed. Feels cheaper than older controllers
I would recommend this to a friendAnother one.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dead. Usually my controllers die because of thumpsticks or dpad. This one just stopped communicating even though it appears to connect. It's ridiculous that these controllers don't even last a year. It's not a Bestbuy problem, it's a Microsoft problem.
No, I would not recommend this to a friendBuy a different one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent controller when it works. Constantly drops Bluetooth connection
No, I would not recommend this to a friendStopped working after a couple of months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible and disappointed. Stopped working after a couple of months. Xbox won't acknowledge or sync with it. Just me no pets no kids not mistreated
No, I would not recommend this to a friendBuy Another Brand Maybe..
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ports on these break way too easily. I'm on my 2nd controller and I don't want another one. These controllers are very low quality and cheaply made.
No, I would not recommend this to a friendLeft Thumb-Stick is unresponsive
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Left thumb-stick is unresponsive only after 6 months of use. Microsoft won't repair it because it's out of warranty but they offered a 'great' solution... "why not buy another one?" If you buy one - make sure you Get an extended warranty!
No, I would not recommend this to a friendBreaks for no reason.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left bumber randomly stopped working. Spoke with someone from Bestbuy and they said it was still under warranty and to contact the manufacturer. Contacted the manufacturer and its not under warranty. Purchased in April of this year. What a joke...
No, I would not recommend this to a friendXbox wireless controller.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently purchase and is not working properly, it feels like it was used.
No, I would not recommend this to a friendNot compatible
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not compatible with my computer. Check your PC before buying.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue connecting this Xbox wireless controller to your PC. If you haven't already contacted them, our team at Xbox Support may be able to help. We recommend reaching out to them here to make sure your PC is not compatible, or to discover alternate ways of connecting: https://support.xbox.com/en-US/help/hardware-network/accessories/connect-and-troubleshoot-xbox-one-bluetooth-issues
Hope that helps,
Chuck
Xbox Customer Care
M$ dont make em like they used to
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some crazy reason this one lasted longer than the 170-ish dollar pro model. I hate the rough texture but it gets the job done. Here's hoping I get no stick drift from this one anytime soon. M$ don't make em like they used to.
I would recommend this to a friendThings need to change.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good luck getting an xbox controller that actually works right...and even if it does by chance work good right out of the box, give it 3 to 5 months and I will be using my geek suad once again. Someday these billion dollar companies will care about theend users instead of their shareholders.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry if there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care