Customer Ratings & Reviews
- Model:
- EP2-29929/QAT-00007/QAT-00001
- SKU:
- 11864980
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Not worthy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was okay at the beginning. Broke after 3 months .
No, I would not recommend this to a friendDidn’t work/ can’t return
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally got this as a gift for someone and they no longer need it, but I can’t return it since it’s past the 30 day window.
No, I would not recommend this to a friendController
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller controls my series s just as well as my previous one. Now I have 2.
I would recommend this to a friend1star
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a month and stopped working other than that worked fantastic, when it worked that is.
No, I would not recommend this to a friendwrong remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot rate this controller because I returned it as it would not run with my kids system as the sales associate said.
I would recommend this to a friendController quit on me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The darn thing quit working so I have to send it in to microsoft to get it fixed. Kinda frustrating honestly.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty
Hope that helps,
Chuck
Xbox Customer Care
Trash
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weak... it's not working. I barely used it I wish it was paying this amount for quality!
No, I would not recommend this to a friendBroken
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It already broke. There was a 90 day manufacturer warranty but that had passed. It’s a bummer.
No, I would not recommend this to a friendSeries X controllers suck
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The old version had better range. This is a trash product. Xbox is a joke for this quality
No, I would not recommend this to a friendDon't buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It lasted 5 months of minimal use... terrible warranty.
No, I would not recommend this to a friendBad bad bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used it for a week a month later didn’t want to turn on .If you buy this get protection plan please
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Xbox controller flaws
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working out of nowhere. Cycled power, changed batteries, used a different controller.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Mad CUSTOMER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Burleson best buy SUCKS BIG TIME I WILL NEVER SHOP THERE AGAIN!!!
I would recommend this to a friendNot good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Real bad, button get stock and Bluetooth fail since it get disconnected every time.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry there's an issue with your Xbox controller. Our team at Xbox Support may be able to help. Please reach out to them for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work on my computer at all Unacceptable i bought this on the 29th and i am disappointed
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Joseph,
We're sorry there's an issue using this Xbox wireless controller. Our team at Xbox Support may be able to help. We recommend troubleshooting the problem here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Don’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a month doesn’t even turn on now.. stopped working right after not returnable
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Best Buy Sells Poor "Refurb/Like-New" Products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this controller "open box." The D-pad does not work. Buy new, or buy elsewhere.
No, I would not recommend this to a friendBad Delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery driver threw my package and it's broken
I would recommend this to a friendStarted messing up bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it for a few weeks and now its not working. Lags really bad
No, I would not recommend this to a friendWrong controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the wrong controller that was ordered for me. I will be taking this back.
No, I would not recommend this to a friend