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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7989 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 400 Showing 7,981-7,989 of 7,989 reviews
  • Rated 1 out of 5 stars

    Bluetooth is not good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels absolutely amazing and works great, EXCEPT for the Bluetooth. The Bluetooth on this controller continuously disconnects from PC. My friend bought one too and his continuously disconnects as well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Harry,

      We're sorry that there's an issue using your new Xbox wireless controller with Windows 10 PC through Bluetooth. If you are experiencing this issue please ensure you have the latest servicing update on Windows. You can find available windows update by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.

      Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    C Box Controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for gaming. Basic Wireless controller for gaming. Easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lost $65 for defective item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered 2 Xbox controllers, finally had to go to fedex where it got lost, filed a missing item claim, Best Buy told me to pick them up at my local store after the run around. One worked great the other didn’t work at all, I took it back and because it was 14 days past the date they said it was at the store I was out of luck so I’m out $65 for a defective item

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ONLY 3 MONTHS WARRANTY - WON'T LAST A YEAR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for 5 months and it now stopped working. I contacted Microsoft support and they informed me that they only guarantee these controllers for 3 months. So even Microsoft doesn't trust their own product to last up to a year since don't warranty it that long. No wonder they're getting sued for faulty controllers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Controller sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just quit working. All of my Xbox controllers are trash.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bUtton Stuck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived with a stuck button. Have yet to make it get unstuck.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken Bumper

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right bumper stopped working and I bought approximately 1 month ago.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    D-pad sticks almost brand new

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After very light use the D-pad is starting to stick.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this controller so i could play wirelessly. however it has to be PLUGGED IN to play. so frustrating and a waste of money

    No, I would not recommend this to a friend