Customer Ratings & Reviews
- Model:
- EP2-29929/QAT-00007/QAT-00001
- |
- SKU:
- 11864980
Customer reviews
Rating 4.7 out of 5 stars with 7989 reviews
(7,989 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Bluetooth is not good.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The controller feels absolutely amazing and works great, EXCEPT for the Bluetooth. The Bluetooth on this controller continuously disconnects from PC. My friend bought one too and his continuously disconnects as well.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Harry,
We're sorry that there's an issue using your new Xbox wireless controller with Windows 10 PC through Bluetooth. If you are experiencing this issue please ensure you have the latest servicing update on Windows. You can find available windows update by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.
Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 5 out of 5 stars
C Box Controller
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for gaming. Basic Wireless controller for gaming. Easy to use.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
I would recommend this to a friendRated 1 out of 5 stars
Lost $65 for defective item
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered 2 Xbox controllers, finally had to go to fedex where it got lost, filed a missing item claim, Best Buy told me to pick them up at my local store after the run around. One worked great the other didn’t work at all, I took it back and because it was 14 days past the date they said it was at the store I was out of luck so I’m out $65 for a defective item
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
I would recommend this to a friendRated 1 out of 5 stars
ONLY 3 MONTHS WARRANTY - WON'T LAST A YEAR
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this for 5 months and it now stopped working. I contacted Microsoft support and they informed me that they only guarantee these controllers for 3 months. So even Microsoft doesn't trust their own product to last up to a year since don't warranty it that long. No wonder they're getting sued for faulty controllers.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Controller sucks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It just quit working. All of my Xbox controllers are trash.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
No, I would not recommend this to a friendRated 1 out of 5 stars
bUtton Stuck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived with a stuck button. Have yet to make it get unstuck.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Broken Bumper
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The right bumper stopped working and I bought approximately 1 month ago.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
No, I would not recommend this to a friendRated 1 out of 5 stars
D-pad sticks almost brand new
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After very light use the D-pad is starting to stick.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Trash controller
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought this controller so i could play wirelessly. however it has to be PLUGGED IN to play. so frustrating and a waste of money
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
No, I would not recommend this to a friend






