Customer Ratings & Reviews
- Model:
- EP2-29929/QAT-00007/QAT-00001
- SKU:
- 11965854
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the product's excellent overall performance, appealing color, comfortable grip, and impressive design, noting its fantastic ease of use, broad compatibility, and seamless connectivity at a great price. However, some users have expressed concerns about the battery life and occasional issues with buttons sticking. Additionally, there are mentions of potential stick drift and the size being a drawback for certain individuals.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design, Grip
Love!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super cool design, the transparent triggers are really neat, and i love the rubber grip
I would recommend this to a friend Great controller
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome controller. Size is perfect for those with larger hands. I had an issue with one joystick coming loose after a few months but Microsoft honored the warranty and replaced it for me. Can connect via Bluetooth or wired. Having both options is a plus.
I would recommend this to a friend- Pros mentioned:Overall performance
Excelent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, durable, and pleasant to the touch. I've used it many times and it's been perfect for any game, plus I can easily connect it to my PC.
I would recommend this to a friend - Pros mentioned:Overall performance
Best controller available
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller available, works great with pc games. Quick shipment and good price.
I would recommend this to a friend - Pros mentioned:Color, Overall performance
New controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the new color designs and needed an updated controller.
I would recommend this to a friend - Pros mentioned:GripCons mentioned:Size
A nice update, but nothing groundbreaking
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Xbox Series X controller is pretty nice, love the new textured grip. Otherwise not much of a difference from past gen, maybe feels a bit smaller in the hands.
I would recommend this to a friend - Pros mentioned:Color, Grip
Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the purple. Very nice controller to hold and use
I would recommend this to a friend - Cons mentioned:Battery life
Great but battery flaws
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used an Xbox controller since the 360 era, and I bought it for my PC to play Xbox games. It feels really good in my hands. Its light weight even with batteries in it, the buttons don't feel as stiff as the old 360 one, and even the d-pad feels natural despite its weird design. One complaint I do have is that the share, options, and clip button feel a little to small to use, or just not in the right position for functionality. Also I don't see a way to add recharable battery packs in the back which is a shame because that was a nice, connivant feature of the 360 controllers of old. Example, When I needed to turn of the 360 controller quickly, all I needed to was unhook the battery pack and it was done. Now, I have to open the back up and detach a battery to shut it off or wait for it to shut off on it own which wastes battery life. Thankfully mine is wired to my PC but for wireless players this could be a problem.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're glad that you're enjoying your new Xbox wireless controller for the most part. To make it rechargeable, we recommend getting the Xbox Rechargeable Battery and USB-C Cable for Xbox Series X/S. For more information, go here: https://www.bestbuy.com/site/microsoft-rechargeable-battery-usb-c-cable-for-xbox-series-x-and-xbox-series-s-black/6430661.p?skuId=6430661
One benefit of this controller is that it automatically goes into sleep mode after a period of disuse so you don't have to worry about removing batteries to turn it off. We hope you have a lot of fun with it!
Happy gaming,
Chuck
Xbox Customer Care
- Pros mentioned:Feel
Beautiful
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] The box does not do the controller any justice for how nice it really is. The feel is great the response time for triggers and buttons are immaculate.
I would recommend this to a friend - Pros mentioned:Overall performance
Xbox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect, simple and connects easily. Would by another if needed.
I would recommend this to a friend - Pros mentioned:Color, Feel
W controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.W controller cause I really like it. The color, the feel, it’s amazing.
I would recommend this to a friend - Pros mentioned:Overall performance
Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just your average xbox controller ina real way bruduski
I would recommend this to a friend - Pros mentioned:Overall performance
Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice product my kid love it since arrived thanks
I would recommend this to a friend - Pros mentioned:Overall performance
Worth ut
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Good controller works well feels great in hands definitely worth it
I would recommend this to a friend - Pros mentioned:Overall performance
Great gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift for my husband and he loves it! Great controller.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Size
Nice Controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this controller for my son. It is a great controller and the quality appears good. It is a little smaller and it’s a little easier to handle.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're happy to be a part of your family's next-generation gaming setup, and thrilled you have found your new Xbox Series X/S Controller to be a good fit. Whether it be the improved build quality, optimized user interface, or simply the comfortable grip textures, we're excited to know you are enjoying your experience. Thank you for taking a few minutes from your day to share your story with us! We appreciate your feedback, and are glad it was a good investment for you.
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Overall performance
Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice controller. All controller run smoothly with no sticking or drifting
I would recommend this to a friend - Pros mentioned:Color, Overall performance
Love it !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Live the quality ! Love the color ! Would highly recommend !
I would recommend this to a friend - Pros mentioned:Grip
Sweet controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s awesome kid loves the grip on it and says it works smooth.
I would recommend this to a friend - Pros mentioned:Feel
Replacement controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new controller for my Xbox one. This one is for the series x, but is backwards compatible. It's similar feel to the elite controller. So far works great.
I would recommend this to a friend