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Customer Ratings & Reviews

Your price for this item is $64.99

Customer reviews

Rating 4.7 out of 5 stars with 33648 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the Xbox Wireless Controller for its appealing color, great quality, comfortable grip, and ease of use. The design and feel of the controller are also highly praised, along with its impressive compatibility and good battery life. However, some customers have reported experiencing stick drift and connectivity issues. A few have also mentioned concerns about the size and buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 33,648 reviews
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Super neat controller!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from a regular Xbox One controller that I’ve had for years to this has been such a nice change! There’s a noticeable difference in the quality of the controller. The texture on the thumb sticks and back of the controller is a nice addition too and the colors/design really pops out! Have been using this controller almost daily for PC gaming and no issues so far!

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Minor improvements, but still the same flaws.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is really just a slightly revised Xbox One controller, which is both good and bad. The short version is that if you liked that controller, you will almost certainly like this one; if you didn't, you probably won't like this one. With that out of the way, let's start with the good. Ergonomically, this continues to be one of the best controllers out there, at least for games utilizing the left thumbstick for movement. There have apparently been some minor tweaks since the last generation, but it feels so similar in hand that I can't really tell you what they are. It does have a grippier texture and grip on the triggers now, though, both of which are nice. In terms of functionality, the d-pad has changed rather dramatically and the bumpers feel just a bit stiffer. Both of those changes will be subjective, but I can say that I don't mind the extra stiffness in the bumpers and I like the d-pad a lot more than I thought I was going to. However, the previous d-pad wasn't nearly so loud and clicky and I definitely preferred it that way. Also, the right bumper on my unit sounds different than the left. A mild annoyance, but still odd. And that's really it for changes (aside from having USB-C now). I will say that my particular unit seems to have better thumbsticks (in terms of drift) than any other Xbox controller I've owned, so I either got lucky or they have been paying more attention to that. Everything else feels and performs pretty much the same. On to the bad. The biggest problem is that, despite the hundreds of complaints about the Elite Series 2 in particular, Microsoft hasn't actually tried to fix the A button. They still use the same flawed contact design, so if you had issues with the button registering before, just know that nothing has really changed here. Mine isn't too bad, though, so I guess I got lucky. The A button on mine also sticks a bit, but I know that will go away with time/use. A small gripe I have is that when you unplug the controller, it turns itself back on. That also happened with the XB1 controllers, but this time that will also turn on your Xbox if it isn't already on. So imagine you had previously synced the controller with your Xbox but are now playing a game on your PC; when you unplug the controller, your Xbox turns on. That didn't happen with the XB1 controllers, so I'm not sure what changed or why, but it's pretty annoying. Fortunately, if you take the batteries out when using it wired, you don't have to worry about that. Another gripe is that the ring around the thumbsticks is quite rough, just as it was with the previous generation. Contrast this with the Switch Pro controller or DualShock 4, which are both quite smooth, or the DualSense which now has anti-friction rings as standard. Yes, you can sand it smooth if you take it apart (and void your warranty) or it might just smooth out over time, but it's still frustrating that they can't be bothered to spend two cents more on parts to put an anti-friction ring there. And finally, and I know a lot of people will disagree with me, I really wish they had added some sort of motion controls. This is now the third console generation in a row where Xbox is the only one without motion controls and it's starting to hold games back. I find them to be really good for shooters, but a lot of developers don't seem to want to bother implementing gyro aiming if it's going to give PlayStation an unfair advantage over Xbox when playing online. Everyone else has committed to them, so they're not going away. I think it's time to accept it. In summary, it's mostly more of the same but with some welcome (if minor) improvements to ergonomics. They could've done more to make it actually function better, but if you were happy with the previous generation, you'll like this one, too.

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    A Much Needed Improvement Over Xbox One Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X controller lineup is far better than its Xbox One counterpart. While the controller is a little smaller, this change is for the better and truly doesn’t feel much different yet it does provide a more ergonomically sound fit in your hands. The stippling on the triggers and rear of the controller really improves grip. Hopefully this doesn’t wear too much with use but I’ll be keeping a close eye on it. So far, I’ve had no instances of ‘stick drift’ like I did with the Xbox One series of controllers. Overall, this was exactly the upgrade I wanted. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality,great color and great for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bright, fun and functional

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a gift for 16 daughter and she loves it, works just as well as any Xbox controller with an extra pop of personality.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome Design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an awesome design, I’m usually more reserved when buying controllers as my original stuff functions perfectly. Decided to buy this one and its awesome, love the design. Its nice seeing a nice controller for a change.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the color. The remote works great. Win win.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Both beautiful and practical

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller looks stunning and is the most detailed limited edition xbox controller ive had yet. The rubberized grips and raised details add so much creativity to the controller without hindering your gameplay. By far my favorite controller.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Xbox Controller: A White Wonder from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the Xbox Wireless Controller in Robot White from Best Buy for my oldest daughter's Xbox Series X. The purchase process was smooth, and the controller arrived quickly. Its sleek design and responsive controls have significantly enhanced her gaming experience. Its versatility is a standout feature—it works seamlessly with both her Xbox and PC, which she loves. Additional perks include the controller's comfort, long battery life, and USB-C charging. It's proven to be the perfect fit for my daughter's gaming needs, making it a worthwhile purchase from Best Buy. This is a solid choice for anyone seeking a reliable, stylish controller for Xbox or PC gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 4 out of 5 stars

    A must have for Starfield players.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item appears to be exactly to which is displayed. The buttons are highly detailed, and are marked to make for an easily accessible and accurate decision during the game, when most needed. The markings on this controller accentuate the coloring perfectly to enhance your Starfield experience. It's encased in the standard Xbox color that gamers are familiar with. Lastly this controller has a gambit designed with speed, reaction time, and accuracy that will satisfy the novice, experienced, and professional gaming afficianado of every kind.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Control it works very well Color is nice no stick drift 100% recommended for a replacement if you’re not trying to spend too much money on an Xbox controller that’s wireless

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Very well made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grips on the handle and the detail that was put into the design of the remote is extremely well done. I’ve only noticed a slight problem recently with possible stick drift? But perhaps it may be an issue with the game I’ve been playing with this remote (Fallout 4). Either way I still don’t mind this purchase, this remote is now THE remote haha

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely done. Feels great in the hand. The rubberized back helps with long gaming sessions. The colors are really awesome. Really happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    So Far So Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints so far! works just as fine as my original one but looks better with the Blue. My only thing is, I wish the whole controller was Blue, as the back side is white, but other than that works very well and has better grip for better gameplay.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful and great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color. Looks exactly like this picture. Texture is great too. I love this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked my new controller, with it I can enjoy hours of play on Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Great bright color!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller was so worth the purchase. I love the bright blue that makes it easy to spot on the couch when my child leaves it in between the crevices. The buttons are nice and new and actually click! It was easy for my 8 year old to connect it right away to the console. Will def be buying another bright color in the near future.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace my old controller that comes with my xbox x. Love the grip and comfort. Not really looking for the elite ones (they don't last). Love this color and it pairs well with my new turtle beach copper/purplish headset. Get the warranty if you're an avid gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip, Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing color

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing color great grip! Very durable and the color is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the design. I felt as the one and only Slayer in every gameplay i had. No regrest on getting it even tho i had my doubts.

    I would recommend this to a friend