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Customer Ratings & Reviews

Your price for this item is $64.99

Customer reviews

Rating 4.7 out of 5 stars with 33605 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the Xbox Wireless Controller for its appealing color, great quality, comfortable grip, and ease of use. The design and feel of the controller are also highly praised, along with its impressive compatibility and good battery life. However, some customers have reported experiencing stick drift and connectivity issues. A few have also mentioned concerns about the size and buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 33,605 reviews
  • Rated 3 out of 5 stars

    Love the color

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is already acting weird after 3 months.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy With My New Controller. EASY TO UPDATE ONCE CONNECTED TO XBOX 1S

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 2 out of 5 stars

    Feels generic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joysticks feel cheap and aren’t completely covered with soft compound. Nice color, terrible feel.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Analog Buttons discolor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The analog stickswill turn to a different color after use. Only had them for a few days before they became discolored and looks worn out. Tried cleaning but no luck. Will only buy xbox controllers with black analog sticks for now on.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product arrived looking like it had been previously purchased. Box was in damaged shape and are marks on back of the controller.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry to hear that your new Xbox wireless controller arrived in damaged condition. If it's still within Best Buy's return period, we recommend exchanging it for a new one.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Brand New Controller With Broken Trigger Button

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller almost a month ago, and immediately noticed the right trigger gets stuck. Super annoying for a brand new controller, especially considering the price! Trying to return it has been a huge hassle as well bc no store has the same color in stock, and I'm not willing to wait in line for half an hour in a crowded store during a pandemic. Overall extremely dissatisfied with my experience buying this product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an average controller. Nothing special, works fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Color is not exactly as pictured.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a controller for the Xbox Series X. It does the job just like the other controllers. I chose not to rate it 5 stars, because the color is not the same as the photos. It is a darker color than pictured, and I bought it because of the color. Maybe I got a glitched paint job? Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas Present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new controller and caught this red and black beauty on sale after thanksgiving. My favorite d-pad since the 16 bit days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, love it, great value, loved the fact it was basically cheaper then that main app that everyone uses to buy stuff like this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as it should.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks very nice with my Legion laptop. No issues at all

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Grip

    Rated 5 out of 5 stars

    Xbox Wireless Controller: A Top-Tier Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Xbox Wireless Controller in Carbon Black is an exceptional piece of hardware that truly enhances the gaming experience, deserving every bit of its five-star rating. It offers remarkable performance, comfort, and versatility, making it a must-have for any serious gamer. Performance and Responsiveness: The controller's performance is top-notch, with precise and responsive controls that make gaming smooth and enjoyable. The improved d-pad and textured grips on the triggers and bumpers provide excellent control and accuracy, whether you're playing fast-paced shooters or intricate platformers. The wireless connectivity is seamless, offering a lag-free experience across various devices. Design and Comfort: The design of the Xbox Wireless Controller is both sleek and ergonomic. The Carbon Black color gives it a stylish, modern look that complements any gaming setup. The controller fits comfortably in my hands, even during extended gaming sessions, thanks to its well-thought-out shape and lightweight design. The textured grip ensures it stays secure in your hands, reducing fatigue and enhancing overall comfort. Compatibility: One of the key strengths of this controller is its versatility. It works flawlessly with Xbox Series X, Xbox Series S, Xbox One, and Windows devices, making it an excellent choice for gamers who play across different platforms. Pairing the controller with various devices is straightforward, and switching between them is quick and hassle-free. Battery Life: The battery life is impressive, providing long hours of uninterrupted gameplay. The controller uses AA batteries, but it can also be equipped with rechargeable battery packs, offering flexibility in how you power it. This ensures that you won't be left in the lurch in the middle of an intense gaming session. Additional Recommendation - Thumb Caps: While the Xbox Wireless Controller is fantastic on its own, I would recommend investing in thumb caps for the analog sticks. Thumb caps can enhance grip and comfort, providing additional control during gameplay. They also help to protect the analog sticks from wear and tear, prolonging the lifespan of your controller. Conclusion: In summary, the Microsoft Xbox Wireless Controller in Carbon Black is an outstanding accessory for any gamer. Its exceptional performance, comfortable design, and wide compatibility make it a standout choice. With the addition of thumb caps, you can further enhance the gaming experience and protect your investment. If you're looking for a reliable, high-quality controller, this one is hard to beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for pc gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an extra Bluetooth controller for pc, but works great for tablet, phone, or anything else that uses Bluetooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best controller out there, for PC and iOS too!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Xbox controller since the console series started. A little pricey, but the sale made it perfectly priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best XB controller yet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to hold. Grips very welcome change! Color almost seems to change when you look at it at angles.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you've noticed and appreciate the improved grip textures and comfortable design we've built into your new Xbox Series X/S Controller! And, when combined with its Aqua Shift colorway, creates one of the most stunning interfaces on the market today. We're glad you love it! Thank you for sharing your thoughts. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not a legit headset. I have two controllers and this was going to be my back up but it’s defective. I am unable to use my gaming headsets with this controller b/c the volume is super low. I use other the other controller and it works just fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Luna moon controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorites! I am a controller collector and love the Luna moon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camo xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our Grandson for Christmas, he didn’t ask for it. He was so surprised, he loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it although somewhat heavier

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! A little heavier than the regular remote that comes with unit but still great gameplay!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels real good. It's solid, comfortable, and the buttons/sticks react well. I would buy it again (hopefully not any time soon!)

    I would recommend this to a friend