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Customer reviews

Rating 4.7 out of 5 stars with 34932 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, appealing color, comfortable grip, and excellent design. They also appreciate its ease of use, impressive compatibility, seamless connectivity, and great price. However, some users have noted concerns regarding battery life and issues with buttons sticking. There are also occasional mentions of minor stick drift and the product's size being a point of contention for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 34,932 reviews
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Controller choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the color, huge upgrade from previous controller

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Cute controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the weight and design of this controller. I’m not really a gamer but my husband and two little boys wanted me to play with them but we didn’t have an extra controller. This one makes me not want to stop playing.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace my old controller that comes with my xbox x. Love the grip and comfort. Not really looking for the elite ones (they don't last). Love this color and it pairs well with my new turtle beach copper/purplish headset. Get the warranty if you're an avid gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller, overall good buy. Unfortunately a little expensive for what you get.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    A nice upgrade with a familiar feel

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new controller rests nicely in your hands. It bears resemblance of the first xbox controller, before Microsoft changed it. The textured pattern along the back and on the trigger buttons gives you a nice grip, especially if you get sweaty palms while playing. The new dpad cradles your thumb nicely and allows for deliberative presses. The color is a matte black with a hint of shine under it, almost a shiny grey more than black. It gives a more refined, graphite-like appearance.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Cool color and great for relaxed PC gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had basic black XBox controllers, but this color way coordinates well with other black accessories, and visually pays homage to the classic XBox brand. I also use it seamlessly with my Windows 11 PC to play Diablo IV instead of using a keyboard and mouse so I can just relax on the couch instead of being at a desk.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Best Buy Employee

    Rated 4 out of 5 stars

    Got it for the color

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controler is great. Its sleek design fits comfortably in my hand, the close button placements and textured grips enhance comfort during my 1 to 4 hour gaming sessions. The responsive triggers and bumpers provide satisfying feedback, crucial for precise maneuvers in shooter or racing games. Simple compatibility with a Type C connection makes it easy to connect to my PC

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Xbox controllers and the color switch between blue and purple is awesome. You do pay a bit extra than a regular controller but the back has rubber grips rather than the regular plastic so it makes it worth a little more.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I love the color and handles very well.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a wonderful product, my partner and I love the clear controller series.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    Perfect remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the color and grip on this remote definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome Color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another buy for sons birthday and he loves the color, price was decent and easy to connect

    I would recommend this to a friend
  • Pros mentioned:
    Design, Grip

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks awesome. The rear part has very Good grip. The top part feels almost metal like. Great design

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    New XBOX controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no drift, feels normal and good quality. New button works fine to take screenshots. Works with only and new XBOX

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Controller+Play and charge for PC EXCELLENT!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than any previous controller (Using on PC)! Feedback for racing games feels much more accurate. Tactile D-pad is the best. Grip on the back makes so much difference, especially for those who have sweaty hands at times, and the overall feel is good for my larger hands. My X370 motherboard has built in Bluetooth and connection is instant without hassle!!! Also works with previous gen wireless adapter for PC (Xbox One Version of wireless adapter). It Just works

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that your new Carbon Black Xbox wireless controller works well with your gaming PC. We're glad that you're enjoying its updating design, too. Thank you for sharing your experience; we hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as intended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so i could play games on my computer. Works great. It was easu to connect and i've had no issues

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice theme, nice buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a normal controller just as you'd expect but this looks and just feels way more awesome. My favorite theme of any controllers I've owned so far. I bought it on sale so they made it only better If you need a controller and like this theme, why not? Connectivity was good for me, although it never leaves more than like 10 ft away where I play.. headphones were great pair with these but I suspect nothing changed there.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller about a year ago and it's still working the same as the day I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has a nice white color that gives it a clean and sleek look, and the build quality is solid. The controller feels comfortable in the hand, and the buttons are responsive and easy to press. The wireless connection is also very stable, I never had any issues with it. The battery life is also pretty good, I can play for a few hours before needing to charge it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my favorite controllers. I bought this along with the Heartbreaker edition and they look amazing. I wish MS would use TMR sticks for longevity but besides that, great controller.

    I would recommend this to a friend