Customer Ratings & Reviews
- Model:
- QAU-00082
- SKU:
- 10996122
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is widely appreciated for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Thumbstick malfunction
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it new for some reason when im using it my character looks up without me using the thumbstick worst part is return date ended 4 days ago, traash
No, I would not recommend this to a friendbulls***
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it came with the old charging wire. don't know how or why but it did and I didn't try to use it until well after 14 days so I didn't know. not cool. now I have to buy a new wire honestly thats bull****
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that your experience with this Xbox wireless controller didn't match expectations. Just to clarify, this controller does not come with a charging cable since it uses two AA disposable batteries. To connect to your Xbox or Windows 10 PC with a wired connection, you must purchase a standard USB-C to USB-A cable.
Hope that helps,
Chuck
Xbox Customer Care
Newer isn't better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller crapped out in less than 2 months. It turns on, but that's it. Does not connect via bluetooth nor via cable. Awesome.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Cristal,
We're sorry there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. Since it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Return policy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.15 day return policy is a ripoff the standard is at least 30 days. In case your product is faulty and I didn’t even remove it from the box for a few months. It was backup and it’s faulty
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
looks great but never worked
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this open box and doesn’t work. past 30 day window so probably out $50
No, I would not recommend this to a friendXbox controllers are cheap
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They break so fast now. It’s disappointing how’s much time/gas/energy/time to be able to play my console
No, I would not recommend this to a friendCheap
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox needs to learn to build a long lasting controller. Broke 3 months after purchase.
No, I would not recommend this to a friend- Cons mentioned:Stick drift
Stick drift already!?!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it in June because I needed a controller and I liked the new color scheme. Didn't even last 4 months before I started to notice stick drift. It's infuriating that Microsoft can't figure out how to make their controllers last longer. They are hit or miss. I have a day one controller from 2016 that still works fine but this brand new model just didn't last.
No, I would not recommend this to a friend Wish I could play some games
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Subpar quality A button didn't work out of the box... Microsoft only cares about the Pro Controllers
No, I would not recommend this to a friendZero durability
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All xbox controllers are trash that wear out soon after the warranty. I have spent more on controllers the the consoles.
No, I would not recommend this to a friendZero durability
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All xbox controllers are trash that wear out soon after the warranty. I have spent more on controllers the the consoles.
No, I would not recommend this to a friendNot worth the price
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote started malfunctioning working the first month, returned and new remote did the same exact thing did t bother returning took my L for what it was!!!
No, I would not recommend this to a friendNot so worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turns off on its own very often had to switch the controller many times and every single one has had the same issue
No, I would not recommend this to a friendCrap controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. After all the pretty colors it is just a joke of a controller than can't be calibrated because the sticks are trash.
No, I would not recommend this to a friendBuy a scuff!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love best buy but Microsoft makes crappy controllers! Never buy these. They break way to easy!
No, I would not recommend this to a friendBuy a scuff! Not this!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love best buy but Microsoft makes crappy controllers! Never buy these. They break way to easy!
No, I would not recommend this to a friendBuy a scuff
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love best buy but Microsoft makes crappy controllers! Never buy these. They break way to easy!
No, I would not recommend this to a friendRight Bumper breaks after 2 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.That's it. My right bumper doesn't work anymore, after 2 months of owning the controller. I'd like a replacement model. Or a full refund, beacuse I treated this controller like gold.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there's an issue with the right bumper on your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. Since it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
It’s okay…
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an okay controller. It worked well for awhile but then the right joy stick messed up and kept angling the screen upwards.
No, I would not recommend this to a friendDrifting thumbstick
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this controller and had it a little over a Month barely used it adult owned yet the right thumb stick is drifting up for the price it feels like a rip off
No, I would not recommend this to a friend