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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 34942 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, appealing color, comfortable grip, and excellent design. They also appreciate its ease of use, impressive compatibility, seamless connectivity, and great price. However, some users have noted concerns regarding battery life and issues with buttons sticking. There are also occasional mentions of minor stick drift and the product's size being a point of contention for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 34,942 reviews
  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    Keep it up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color scheme, really like the grip and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my wife a series X, but she wanted a a girly set up rather than just and all white/black controller. Best buy had them in stock same day pickup she loved had it about a month now. Always go for the name brand xbox controller no stick drift and always hold up. Ive had a neon green one for about 2 years and it still holding uo great. Worth the money 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable, smooth, and high-quality. Highly recomme

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son and it was absolutely worth it. The Microsoft Xbox Wireless Controller in Carbon Black has been excellent from day one. The connection was instant and stable, zero lag, zero interruptions, even during his fast-paced gaming sessions. The responsiveness is spot on. I don't really game, but the grip feels comfortable, and the buttons and triggers have a clean, precise feel. He uses it for his Xbox. My son has been using it since the night we purchased it and has had no issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful Controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this controller for well over a year now, and it still remains my go-to! It looks and feels great and I consider it my lucky controller because it still has no issues unkind *cough cough* every other xbox controller in existence .

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, i prefer xbox controllers over any other ! Reliable, easy to charge and great feel. I wouid always recommend to anybody to use xbox controllers !!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox special edition controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is perfect great addition to my. Collection

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Good replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as expected. No issues whatsoever. Nice color.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Always solid options for cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a real problem with these controllers. They have a nice sleek design and are very functional.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace my old controller that comes with my xbox x. Love the grip and comfort. Not really looking for the elite ones (they don't last). Love this color and it pairs well with my new turtle beach copper/purplish headset. Get the warranty if you're an avid gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Cute controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the weight and design of this controller. I’m not really a gamer but my husband and two little boys wanted me to play with them but we didn’t have an extra controller. This one makes me not want to stop playing.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Controller choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the color, huge upgrade from previous controller

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    A nice upgrade with a familiar feel

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new controller rests nicely in your hands. It bears resemblance of the first xbox controller, before Microsoft changed it. The textured pattern along the back and on the trigger buttons gives you a nice grip, especially if you get sweaty palms while playing. The new dpad cradles your thumb nicely and allows for deliberative presses. The color is a matte black with a hint of shine under it, almost a shiny grey more than black. It gives a more refined, graphite-like appearance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox X series controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my boyfriend for Christmas and he absolutely loves it says the buttons are smooth and ot does exactly what it is suppose to do great buy at the best price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a year, now it has some stick drift.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Cool color and great for relaxed PC gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had basic black XBox controllers, but this color way coordinates well with other black accessories, and visually pays homage to the classic XBox brand. I also use it seamlessly with my Windows 11 PC to play Diablo IV instead of using a keyboard and mouse so I can just relax on the couch instead of being at a desk.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Best Buy Employee

    Rated 4 out of 5 stars

    Got it for the color

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controler is great. Its sleek design fits comfortably in my hand, the close button placements and textured grips enhance comfort during my 1 to 4 hour gaming sessions. The responsive triggers and bumpers provide satisfying feedback, crucial for precise maneuvers in shooter or racing games. Simple compatibility with a Type C connection makes it easy to connect to my PC

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Xbox controllers and the color switch between blue and purple is awesome. You do pay a bit extra than a regular controller but the back has rubber grips rather than the regular plastic so it makes it worth a little more.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome Color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another buy for sons birthday and he loves the color, price was decent and easy to connect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    New XBOX controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no drift, feels normal and good quality. New button works fine to take screenshots. Works with only and new XBOX

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Controller+Play and charge for PC EXCELLENT!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than any previous controller (Using on PC)! Feedback for racing games feels much more accurate. Tactile D-pad is the best. Grip on the back makes so much difference, especially for those who have sweaty hands at times, and the overall feel is good for my larger hands. My X370 motherboard has built in Bluetooth and connection is instant without hassle!!! Also works with previous gen wireless adapter for PC (Xbox One Version of wireless adapter). It Just works

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that your new Carbon Black Xbox wireless controller works well with your gaming PC. We're glad that you're enjoying its updating design, too. Thank you for sharing your experience; we hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft