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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 34978 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent overall performance, appealing color, comfortable grip, and impressive design, noting its fantastic ease of use, broad compatibility, and seamless connectivity at a great price. However, some users have expressed concerns about the battery life and occasional issues with buttons sticking. Additionally, there are mentions of potential stick drift and the size being a drawback for certain individuals.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 34,977 reviews
  • Rated 4 out of 5 stars

    Could have been a five stars

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a open box purchase for me originally I had ordered online a brand new one but get to the store they had not in stock they had this in stock open box purchase the open box controller box flies open almost dropped the controller in the store but did not got it home might I mentioned the back piece is not the Xbox back piece it's aftermarket and it worked fine would have gave five stars but the customer service definitely killed one of my stars do better Best Buy in Everett Washington

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox One Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Replaced the original! Fast shipping and a good price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Cool Design

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the coolest controller designs from Microsoft in a while in my opinion. I swear new XBOX controllers get more and more smooth over the years.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the best xbox controller I have. From the color, to the textured grip on the back, to the overall feel of it, it is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    great controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works beautifully and the color is gorgeous too! i think im going to buy one for my girlfriend as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect replacement controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement for current controller. Nice to be able to find one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller, easily hooked up to my PlayStation. The charge keeps for a long time. Best thing I ever bought.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color, controller operates as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Xbox Controller - Latest Model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller that works with all the Xbox systems we have. Great price as well as we needed a replacement for an older one, but couldn't find any older controllers. This one works perfectly and utilizes the rechargeable battery.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are so happy to hear that you are enjoying the Xbox Series X/S Controller.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color
    Best Buy Employee

    Rated 5 out of 5 stars

    Pink xbox controller

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I really like this controller i like that I can get them in many different colors. It was a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Very good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good the design is so cute my friend loved it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    W controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give it 6 stars I would, this controller helped me beat Elden ring and all the DLC

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Perfect controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality controller. Love the feel of these and the color

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Superb color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grips are great. Superb color. Great handling and no stick drift, yet anyways. Price was right with Black Friday deals.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Works perfectly as intended.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works exactly as needed. Color of the controller is nice too, and paint hasn't shown any signs of damage after daily use yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ol' reliable XBox controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for Xbox and PC use. Durable quality. Great for both FPS and retro 2D games. Can't go wrong with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works until it doesn’t

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem to wear out after about a year of use so I would definitely buy the extended warranty with them! But they work great until they don’t!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    For Daisy!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love this controller! Check the inside of the battery compartment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    What Can I Say?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an Xbox controller. It works like it should. Purple is my favorite color, so that's a plus. Allows me to identify my controller so my kids don't steal it.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    XBOX makes good stuff.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can t go wrong with oem XBOX controllers. They feel good in large hands and are made well, lasting years with normal use. Plus I like that it uses AA batteries, we use rechargeable ones and have a pile ready at all times.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mike,

      We're happy to hear you love the comfortable design and long-lasting nature of your new Xbox Series X/S Controller! You really can't go wrong in picking one of these up, and we're thrilled you are enjoying the hosted experience it provides. Thank you for sharing your thoughts with us, we appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft