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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 35000 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent overall performance, appealing color, comfortable grip, and impressive design, noting its fantastic ease of use, broad compatibility, and seamless connectivity at a great price. However, some users have expressed concerns about the battery life and occasional issues with buttons sticking. Additionally, there are mentions of potential stick drift and the size being a drawback for certain individuals.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 35,000 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great but battery flaws

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used an Xbox controller since the 360 era, and I bought it for my PC to play Xbox games. It feels really good in my hands. Its light weight even with batteries in it, the buttons don't feel as stiff as the old 360 one, and even the d-pad feels natural despite its weird design. One complaint I do have is that the share, options, and clip button feel a little to small to use, or just not in the right position for functionality. Also I don't see a way to add recharable battery packs in the back which is a shame because that was a nice, connivant feature of the 360 controllers of old. Example, When I needed to turn of the 360 controller quickly, all I needed to was unhook the battery pack and it was done. Now, I have to open the back up and detach a battery to shut it off or wait for it to shut off on it own which wastes battery life. Thankfully mine is wired to my PC but for wireless players this could be a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Grip

    Rated 5 out of 5 stars

    Amazing Looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colorway and grip is amazing. Definitely one of the prettier controllers out there.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Consistent. Love the color and feel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Xbox One controller blue almost see through cool l

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need rechargeable batteries but other than that great

    I would recommend this to a friend
  • Pros mentioned:
    Design, Grip

    Rated 5 out of 5 stars

    Love!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool design, the transparent triggers are really neat, and i love the rubber grip

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller available

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller available, works great with pc games. Quick shipment and good price.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Best Buy Employee

    Rated 5 out of 5 stars

    Great hand feel

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Feels like the old duke controller without the hard edges, great for people with large hands.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Nice Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this controller for my son. It is a great controller and the quality appears good. It is a little smaller and it’s a little easier to handle.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to be a part of your family's next-generation gaming setup, and thrilled you have found your new Xbox Series X/S Controller to be a good fit. Whether it be the improved build quality, optimized user interface, or simply the comfortable grip textures, we're excited to know you are enjoying your experience. Thank you for taking a few minutes from your day to share your story with us! We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Replacement controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new controller for my Xbox one. This one is for the series x, but is backwards compatible. It's similar feel to the elite controller. So far works great.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great grip and look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with nice grip to it. Color is just what my son wanted

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    New controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the new color designs and needed an updated controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Cool graphics. Works well with Xbox X.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the purple. Very nice controller to hold and use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, simple and connects easily. Would by another if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    W controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    W controller cause I really like it. The color, the feel, it’s amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Quality and color my son’s can know the difference between them less problem for me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So Cool!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these remotes, they are durable and work really well. Not to mention look very cool too!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 4 out of 5 stars

    Great Controller, But Not Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color on this controller. As for the new design, it's not much different from the previous XB controller. I like that Microsoft added some grip to the handles, but I do not like that it's plastic rather than some type of rubber or soft plastic. It's not very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Sweet controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome kid loves the grip on it and says it works smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Love it !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live the quality ! Love the color ! Would highly recommend !

    I would recommend this to a friend