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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 35122 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 603 Showing 12,041-12,060 of 35,122 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome color!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering process was easy and it came quick. I am very happy with the color!

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    The bet controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the nicest controller yet in my opinion. It has no gimmicks and goes for the best feel in the hand. While minor improvements can be made, it is the best on the market.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We couldn't agree more! Our aim with the Microsoft Xbox Series X/S Controller was to provide the latest and greatest game controller on the market, and we're glad you think we delivered. Thank you for sharing your experience with us! We appreciate hearing your insight.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The perfect controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller and very good quality, loved the customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent update to the Xbox controller design.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this controller compared to the Xbox One version, not much difference beyond it personally feeling more comfortable to hold for longer periods of game time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a new controller after years of use. Works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality. It is exactly what I need to play on the XBox.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Controller for kids!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Controller! And the color is awesome! My 9 year old son was so excited about this when we got it for him for Christmas! He has had no issues with it and we highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Cool color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice Xbox controller I like the rubber grips and the color is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Blue Rules!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No fuss. No problem. Just works the way it should. Blue color looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect color, great grips, love it. I loved the deal and couldn’t pass it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome controller. can ne used for Xboc or pc

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love this color

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color of this controller. I got this one for me n the new red one for my girlfriend so we can game together. A couple that games together stays together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Color for a great controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best XBOX and Windows Gaming Controller. Everything you need and expect from Microsoft and build quality meant to last.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great. Nice looking too

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made, works perfectly. Nice color scheme. What else could you want?

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great revision of Xbox one Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very similar to xbox one controller. Has a much improved D-Pad along with a slimmer shape with grip on bottom and triggers. The blue version color really pops! The only issue is why it has a white bottom with black triggers.. probably should of picked one color for both. Still looks good though!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No issues. Love the color. Is great for playing games by myself or with friends on the Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works as it should. Very pleased with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No Complaints

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works good with no problem. I'm happy!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for casual players, weak for daily gamers.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for daily play until it doesn’t. My old Xbox one controllers lasted me 10+ years (4 of which was daily play), and only needed basic maintenance. These new controllers develop stick drift after about three-six months of daily play and light accidents (falling two feet into the carpet). After replacing my controllers 5 times since my Xbox Series S purchase, I am debating about switching to an aftermarket controller, since Xbox clearly stopped making solid controllers after the Xbox One models. They’re great for light use and stay strong for months, but if you’re a daily gamer, probably stick to something else!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels great in your hands and has a long battery life. Using this for PC was great and set up was simply plug & play. Would definitely buy again!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Erin,

      We're excited to hear you've been enjoying your sessions with your new Xbox Series X/S Controller, and have been taking full advantage of its cross-platform functionality! We're thrilled you've had an easy setup experience, and were able to get right to the good stuff. Thank you for sharing your thoughts with the community! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft