Customer Ratings & Reviews
- Model:
- QAU-00021
- SKU:
- 10996118
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
A Must-Buy for any XBSX or PC owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is extremely comfortable, perfect for gaming sessions on the XBox or PC.
I would recommend this to a friend- Pros mentioned:Overall performance
Best controller!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down best controller to own. Purchased this for PC usage and have no regrets.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're excited to hear you are enjoying the cross-platform functionality of your new Xbox Series X/S Controller! It's a great feature, and we're thrilled you are taking full advantage of your capabilities. No matter your host device, we're excited to be a beneficial addition to your next-generation gaming setup. Thank you for taking some time to share your experience with the community! We appreciate your feedback, and are glad it was a good investment for you.
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Grip
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the texturized grips and the updated d-pad, once you get one you won’t go back
I would recommend this to a friend Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Controller, easy to use and comfortable to hold.
I would recommend this to a friend- Pros mentioned:Overall performance
Xbox controller
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller, great addition to my collection.
I would recommend this to a friend - Pros mentioned:Grip
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great remote. Handy and has grip. Very comfortable. Love the Matte color
I would recommend this to a friend Xbox controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this controller for my son on Christmas and he love it is a next gen controller
I would recommend this to a friend- Pros mentioned:Color
Christmas Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves this controller. He asked for a 'fun' color. Works great!
I would recommend this to a friend - Pros mentioned:Design
Great
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller looks great. Really unique look compared to my others.
I would recommend this to a friend - Pros mentioned:Overall performance
It controls stuff.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes the xbox work. Press buttons and stuff does stuff.
I would recommend this to a friend Xbox controllers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked well out the box, connecting easily. Worth the buy.
I would recommend this to a friend- Pros mentioned:Overall performance
Good for its main purpose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great controller no problems when used w my Xbox one however if you intend on using it w a pc or laptop it has problems with staying connected and will disconnect at random
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry if there's an issue using your new Xbox wireless controller with Windows 10 PC through Bluetooth. If you are still experiencing this issue please ensure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.
Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
green
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the color and it was easy to connect to my xbox
I would recommend this to a friend- Pros mentioned:Color
Xbox Controller
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new textures on the controller and the new type-c port awesome.
I would recommend this to a friend - Pros mentioned:Grip
Awesome then the older style
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have grips on the back do easier to hold and else not so easy to fall of desktop.
I would recommend this to a friend Great upgrade
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade compared to the Xbox one and Xbox 360 controllers. Definitely recommend.
I would recommend this to a friendRemote X box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice controller easy to use. Happy with this and have already purchased a second one.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Scott,
Thanks for taking the time to share your thoughts! We are happy to hear that you are finding the Xbox Series X/S Controller user friendly. We hope it enhances your gaming experience.
Cheers,
Kiernan
Xbox Customer Care
- Pros mentioned:Overall performance
Great remote
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kids love this remote,and I love buying from best buy because I can add a warranty.
I would recommend this to a friend Quality controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son really enjoys this new controller. He uses with his Xbox and a pc for gaming.
I would recommend this to a friend- Pros mentioned:Color
Wireless controller wins
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My bf loved this red wireless controller! the best gift
I would recommend this to a friend