Customer Ratings & Reviews
- Model:
- QAU-00021
- SKU:
- 10996118
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is widely appreciated for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Great Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful finish, great ergonomics, and flexible battery options make this the best controller out there on the market.
I would recommend this to a friend- Pros mentioned:Overall performance
It works.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.......................................................... It works.
I would recommend this to a friend - Pros mentioned:Feel
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good much better feel and comfort than the old one,
I would recommend this to a friend - Pros mentioned:Color, Overall performance
Xbox control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son just needed a new one and he loves the color. He’s definitely satisfied with it by.
I would recommend this to a friend Great Addition to the Xbox series X bundle
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great addition to the XBOX series X. The console only comes with 1 controller and every now and then my grandkids come over and want to play together..So getting this was perfect.
I would recommend this to a friendXBox controller
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Genuine Microsoft controller, works as expected. They added a bit of texture to the material. I prefer the smooth plastic over the new feel. May want to try one before buying. The battery cover is not the same shape as the older XBox One controller, so it will not go over our aftermarket rechargeable batteries. Not a big deal, we just play without the cover on.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Angelo,
Thank you for sharing feedback about your new Xbox wireless controller. We're glad that it fits your needs for the most part. As you mention, not all third-party accessories designed for Xbox One controllers are compatible with this one. To make it rechargeable, we recommend the Xbox Rechargeable Battery and USB-C Cable for Xbox Series X/S. For more information, go here: https://www.bestbuy.com/site/microsoft-rechargeable-battery-usb-c-cable-for-xbox-series-x-and-xbox-series-s-black/6430661.p?skuId=6430661
Happy gaming,
Chuck
Xbox Customer Care
- Cons mentioned:Buttons
XBOX Shock Blue Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased three weeks ago and the Controller was easy to setup, however having a drifting issue when playing games caused by the left hand joystick. Taking it in for repair at Best Buy Service Center.
I would recommend this to a friend Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is very comfortable to use. Very easy to set up the Bluetooth on this controller.
I would recommend this to a friend- Pros mentioned:Design, Grip
Great control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks awesome and feels great. The grooves on the back sit nicely on the palm of your hand
I would recommend this to a friend - Cons mentioned:Stick drift
Stick drift needs to be addressed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These controllers are very nice but there’s a serious reliability flaw. Controller stick drift is a major problem for Microsoft Xbox and I’ve had to replace 3 in less than 2 years. One had within 2 weeks of getting it.
I would recommend this to a friend Left Stick Drifts after 60 Days
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is, sadly, my 6th Xbox One controller. There is only one complaint. That is, the left stick always starts drifting (move when you are not pushing on the stick) after several months of use. It gets increasingly worse until it's pretty much unusable in a game. Then I would have to go out and buy another one since the Microsoft warranty on this is only 90 days. I actually could have used the warranty this time because it starts having the same problem in the second month. But I was too busy to deal with it and now it's out of warranty. I heard that this is a well-known defect, but apparently, there is no re-engineering or updates from the manufacturer.
No, I would not recommend this to a friendGood controller
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller and easy to sync to xbox. Easy to use
I would recommend this to a friend- Pros mentioned:Color
Nice color
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remarkable color. Same controller that came with the game. Just looks slick.
I would recommend this to a friend Looks Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This looks better in person than it does online. Im sure it functions well like all the other controllers but i bought it as a collectible to just look at.
I would recommend this to a friend- Pros mentioned:Overall performance
Xbox controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! I am hard on controllers and so far so good with this one!
I would recommend this to a friend - Pros mentioned:Grip
Love it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the color and gripe but they can improve better
I would recommend this to a friend Mr E
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent variety in store and online,the customer service of world trade...I like the warranting..
I would recommend this to a friendJust get this controller!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is the finest controller in the modern gaming era. It fits very nicely in my quite large hands, and the tactile feeling of the controls are excellent.
I would recommend this to a friendController
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love xbox controllers. I would always recommend buying Microsoft accessories .
I would recommend this to a friendExtremely happy with the store!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works exactly like it should! Store was extremely helpful in helping me find it as it was not on the self and behind the counter.
I would recommend this to a friend