Customer Ratings & Reviews
- Model:
- QAU-00021
- SKU:
- 10996118
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the product's excellent overall performance, appealing color, comfortable grip, and impressive design, noting its fantastic ease of use, broad compatibility, and seamless connectivity at a great price. However, some users have expressed concerns about the battery life and occasional issues with buttons sticking. Additionally, there are mentions of potential stick drift and the size being a drawback for certain individuals.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color
Beautiful Controller, Excellent Performance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What it says in the title! The color shift effect is beautiful, and it works just as well as its less galaxy themed counterparts!
I would recommend this to a friend - Pros mentioned:Grip
Great Xbox Controller!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller! The back of the device has a nice grip texture that the standard black and white controllers to not have. Highly recommend - especially if it is on a discount!
I would recommend this to a friend - Pros mentioned:Overall performance
No buyers remorse.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's really nice to aim straight forward instead of slightly to the left. This controller is definitely an upgrade.
I would recommend this to a friend - Pros mentioned:Overall performance
BEST BUY for the win
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller made my boy happy. Cant go wrong with Best Buy or being a Best Buy total rewards member.
I would recommend this to a friend - Pros mentioned:Overall performance
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift to nephew and he loves it! Works beautifully.
I would recommend this to a friend - Cons mentioned:Battery life
Great for PC Titles
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this specifically to play single player PC games. I don't own an xbox. Wireless connection works great for me. There are some times when the bluetooth drops. Not sure if that's an issue on my end or the controller though. I'm a PS controller fan, so wasn't super keen on getting this, but it works just fine and I got over it eventually. Bummer it doesn't have rechargeable battery for the price though.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for sharing your thoughts with us. We are glad to hear you are enjoying the Xbox Series S/X Controller and its features.
Happy Gaming,
Katie
Xbox Customer Care
- Pros mentioned:Color
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say the color is amazing and it is compatible with all Xbox consoles.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're excited to hear you love the Pulse Red colorway of your new Xbox Series X/S Controller! It truly does add a pop of color to your setup. Whether it simply be the aesthetic appeal, or the optimized user interface and in-game control it offers, we're thrilled you are enjoying your time with your new interface. Thank you for sharing your thoughts! We appreciate your feedback.
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Color
new controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with the color of the controller and the sleek feel it has. I would definitely choose this color over the others
I would recommend this to a friend Nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only does it look cool, but works well. Highly recommend if you need another controller. BB has a sale or did have and great price
I would recommend this to a friendMicrosoft's Best Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller -- small but substantial improvements over the Xbox One controller make a drastic difference. Longer battery life, a responsive hybrid D-pad, and the Share button smoothen the gaming experience more than ever before. Highly recommend!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Michael,
We are happy to hear that you would recommend the Xbox Series X/S Controller. We hope you continue to enjoy the battery life and design. Thank you for sharing your thoughts!
Cheers,
Kiernan
Xbox Customer Care
- Pros mentioned:Color
Red Xbox controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a few white controllers, but this red one stands out.
I would recommend this to a friend - Pros mentioned:Color
Review controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the controller and the color is cool too have it still
I would recommend this to a friend 
Nice remote
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I wish it was all blue but other than that its a xbox remote, I can tell that my console original remote feels better by the buttons and quality of platic vs this one , but I believe this is a company wide quality change.
I would recommend this to a friendVersatile controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly versatile controller that works great across multiple platforms, including Android (via both Bluetooth as well as the included USB-C cable, which you don't even need batteries to operate), Windows, and of course Xbox!
I would recommend this to a friend- Pros mentioned:Overall performance
Amazing Nice Controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing controller so far i really loved this controller when i first saw it and also glad i purchsed it open box and came in almost brand new 100% would recommend this controller
I would recommend this to a friend - Pros mentioned:Overall performance
Great price
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves this remote. Fast shipping and great price.
I would recommend this to a friend Xbox Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase. Just provided my son with an extra controller for his Xbox. We also bought the charging station for it and that has been a game changer when it comes to batteries.. Highly recommend
I would recommend this to a friendXbox controllers are the best
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to replace an xbox 360 controller that I have been using with my gaming PC for years. This was super easy to setup over bluetooth, and it has worked flawlessly for me everytime I have used it
I would recommend this to a friend- Pros mentioned:Color
Favorite Controller!
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I love the color purple, so when i saw this controller i was extremely excited to buy it! I use it every day
I would recommend this to a friend - Pros mentioned:Color
Great new color!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This control is beautiful! If you're looking for a new controller, you cant go wrong with this color, It looks even better in person!
I would recommend this to a friend