Customer Ratings & Reviews

I recently purchased the Xbox Wireless Controller in Carbon Black from Best Buy for my gaming setup. The purchasing process was efficient, and delivery was prompt. The controller's sleek Carbon Black design appeals to my preference for a classic, understated look. But it's not just about aesthetics - the responsive buttons and ergonomic shape ensure comfortable, precise control during extended gaming sessions. What I particularly appreciate is its versatility. It pairs seamlessly with my Xbox and also works flawlessly on my PC, giving me flexibility across different gaming platforms. The long battery life and USB-C charging are practical features that enhance the overall user experience. This Carbon Black controller has quickly become my go-to for all my gaming needs. For those seeking a reliable, timeless controller for Xbox or PC gaming, this Carbon Black model from Best Buy is an excellent choice. It's been a perfect fit for my gaming style and a valuable addition to my setup.

This controller is amazing. My kids are so rough on them and this one is still going strong. I really like the underside has grip on it. It just feels good holding it. Absolutely worth buying

Honestly my best buy from BestBuy. Amazing controller, its honestly one of the coolest things i own rn

This Xbox Series X style controller may not be the absolute top tier one you can buy on the market, but if you are after a solid, functional, and reliably built controller that can last years while working well for medium to large hands - then give this one a try. If you are new to the Xbox this makes an excellent extra controller for multiplayer, and if you're on PC like myself this controller gives you the natural console feel that's absent from keyboard and mouse. This is my daily driver for Steam gaming, and I confidently recommend you try it.

Lovely color. The feel is amazing and is very durable. Very comfortable in the hands.

Loved the color, huge upgrade from previous controller

I use this controller with a PC and bought it because I really loved the color and got a pretty good Black Friday deal. I was using an older Xbox controller and mainly I use it to play Forza Horizon 5. Comparing to the older model this one feels much better, the triggers and joysticks are much more smooth than the older model.

This item is great. My child loves the color and they way that everything functions.

Works just as expected. No issues whatsoever. Nice color.

If you love red, this color is bright. It would be better if the back part was black instead of white. Series x controller (usb-c) works great and feels good on the hands when playing FPS games.

I've always had better luck with the Microsoft brand controllers and this controller did not disappoint. No issues at all thus far! Oh yeah, Best Buy price matches Amazon.com, so make sure you match that lower price when you buy it!

I got this controller as a gift for my brother and he could not stop talking about how much he loves the color, and the feel of the controller. Great gift for anyone in need of a new controller and comes in various colors.

If I could give the overall controller line a rating, it would prob have to be 2 stars. We have like 5 of these controllers in various colors. EVERY one of them (except this one so far) has eventually developed stick drift. Shame on Microsoft for being okay with continuing to sell a product with an obvious inherent flaw. The only reason we continue to buy these is they are still pretty much the most affordable controllers. The ones that have NO history of stick drift are stupid expensive. That being said, we love the pattern on this controller and for the month we have had it, it is working great (until it doesn't) lol....so for now, 4 stars.

Got this one for a great price during the holidays, and there's a cool "coating" effect that doesn't really translate until it's in your hands, gives the different colors a different response as light hits them, just a very cool effect. Feels great in the hands as usual - good non-slip on the back, decent battery life, etc - all the usual goods. Cannot go wrong with these first-party controllers, especially when they look this good!

Perfect controller, love the feeling and size since i don't have the largest hands in the world. Connects perfectly to my pc via BT as well. Would purchase again for sure

I like the color and desing , i prefere this control is most better that the one i have,

I have had this for controller for a good but of time now and i am extremely happy with it... i play a lot of fps games like, destiny and titanfall and i haven't had any sticky button issues or stick drift so far. Also the color combo looks really nice with the set up I use with my pc when i want to use a controller with that... also i haven't had any issues with connecting it to my pc when wanted/needed

Purchased this Xbox wireless controller at the Avondale location. Customer service was fantastic. They assisted me in locating the specific isle where the item was located. Overall experience was great. Product works well and I've had no issues while using the controller.

It's the "ol' reliable" product when it comes to plug and play capabilities with many games you're likely playing on Steam. Works perfect wireless or wired, occasionally will drop signal for a few seconds but it's very rare and probably dependent on your PC. I keep mine plugged in and hit the X button whenever I want it to activate, and boom, Hades 1, Hades 2, and Devil May Cry (1-5 + the reboot) are suddenly perfectly mapped at the touch of a button. Good stuff frfr

A good all-rounder controller with high-quality buttons, a great D-pad, and a long battery life. i also like the controller's design, feel, and grip, delivery was fast next day, received in good order and condition! thanks Best Buy !