Customer Ratings & Reviews
- Model:
- QAU-00021
- SKU:
- 12270289
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the product's excellent overall performance, appealing design, and comfortable grip and feel. They also appreciate its impressive ease of use, compatibility, and seamless connectivity, often noting its great price. However, some users have expressed concerns regarding battery life and occasional issues such as stick drift or sticking buttons.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color
Xbox Cont.
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Amazing controller!! Loved the special coloring!!!
I would recommend this to a friend - Pros mentioned:Color, Feel
Yeah
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome, nice color, feels good, my son was excited to have his favorite color on a controller to go with his new XBOX Series X
I would recommend this to a friend - Pros mentioned:Design, Grip
Amazing controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing controller and has good grip as well! Love the design
I would recommend this to a friend - Pros mentioned:Overall performance
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast service and works great. Couldn't have asked for anything else.
I would recommend this to a friend - Pros mentioned:Feel
Cool Blue
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, looks great, feels great. Awesome controller.
I would recommend this to a friend - Pros mentioned:Color, Grip
Good grip
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a grip hold which is a must for us. The bright color makes it easier to find if you misplace it. Lol
I would recommend this to a friend - Pros mentioned:Overall performance
Great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great condition would recommend anybody to buy Best Buy total totally worth it saved me 20 bucks in a 60 dollar controller
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Amazingly built controller!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The xbox one controller was very comfortable and nicely designed, and the xbox series controller improves upon that in every way.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Stan,
We're glad that you're enjoying the comfortable feel and updated design of your Xbox wireless controller. Thank you for sharing your thoughts; we hope you have a lot of fun playing games with it.
Happy gaming,
Chuck
Xbox Customer Care
- Pros mentioned:Grip
USB-C, New D-Pad, and Textured Grip are worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's the same Xbox One controller you've used for years with subtle improvements. The textured grip is a welcome addition and the saucer d-pad is surprisingly nice. I was a staunch believer in the PS style d-pad but the saucer d-pad provides really nice tactile feedback for corner directions. Best part is the native bluetooth and USB-C. I'm using this controller on my PC, Chromecast with Google TV, Android TV, and Switch (with adapter) and it's all been a breeze to set up.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Phil,
We're excited to hear you appreciate the many improvements and added features we've built into your new Xbox Series X/S Controller! Whether it be the redesigned D-pad, textured grip additions, or simply the whole package, we're thrilled you are enjoying hours of exciting gameplay with your new setup. Thank you for sharing your experience! We appreciate it, and are glad it was a good investment for you.
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Color, Feel
Xbox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Son absolutely loves this controller. It feels so nice when you hold it and not to mention the color looks better in person.
I would recommend this to a friend - Pros mentioned:Color, Grip
Better go for blue
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The blue is so good. Better than white and black. Has better grip than the previous controller
I would recommend this to a friend - Pros mentioned:Overall performance
Replacement Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller works great and was priced at a decent amount. Definitely worth it to get the warranty for when it wears out too.
I would recommend this to a friend - Pros mentioned:Overall performance
Xbox Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product - have been an avid Xbox user for over 20 years
I would recommend this to a friend - Pros mentioned:Design
Great controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller! Could be placebo, but feels better than the standard Series X controllers that are from 2020, while this one in my account after registering said it was from 2023. Must have slight upgrades in some way. Great controller. Comes with a special dynamic wallpaper matching the controller.
I would recommend this to a friend - Pros mentioned:Color
Great controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller is comfortable to hold and is easy to manipulate buttons. I love the color and the feel of the satin finish.
I would recommend this to a friend - Pros mentioned:Color
Must get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color and how smooth the controlling effect are on my xbox
I would recommend this to a friend - Pros mentioned:Overall performance
X box controller
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. No complaints here. It gets the job done
I would recommend this to a friend - Pros mentioned:Overall performance
good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its an excellent replacement for an Xbox 1 got it for my grandson and he loves it.
I would recommend this to a friend - Pros mentioned:Color, Overall performance
Great alternative
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for everyday use. Love the blue color. Finally have one for myself the family wont touch. Beats the white and black ones.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to share your thoughts! We are glad you're loving your new controller, especially the blue color. We hope it continues to meet your needs for everyday gaming.
Cheers,
Kiernan
Xbox Customer Care