Customer Ratings & Reviews
- Model:
- QAU-00021
- SKU:
- 12270289
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's overall performance, appealing color, comfortable grip, and excellent design, along with its ease of use, impressive compatibility, and seamless connectivity at a great price. However, some users have expressed concerns regarding stick drift and unsatisfactory battery life. Additionally, minor issues such as button sticking and the size being too small for some were noted.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Xbox Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller, would highly recommend for anyone
I would recommend this to a friend - Pros mentioned:Design
Change color remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stylish remote great value highly recommended
I would recommend this to a friend - Pros mentioned:Color
Nice controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. Nice color. Easy to use battery included
I would recommend this to a friend - Pros mentioned:Design
Excellent controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox products are outstanding and very well designed. This controller is redesigned and better than its predecessor. A definite must buy.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
First of all, we appreciate the kind words! Thank you for taking a few minutes to outline your experience for us. We couldn't be happier to hear you are appreciating the next-generation design features and improved nature of your new Xbox Series X/S Controller; even saying it beats its predecessor! We're thrilled you are enjoying your time, and are glad it was a good investment for you.
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Design
Best standard x-Box controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best standard x-box controller to date. Love that it has a Type C charging port. Also has a nice finish that feels great in your hands!
I would recommend this to a friend - Pros mentioned:Grip
Great controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller and amazing grip. Colors look awesome also
I would recommend this to a friend - Cons mentioned:Size
Great controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new controller is a tad bit smaller but still feels good. Has the new grips which helps with sweaty hands while playing for a long time.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Tony,
We're glad that your new Xbox wireless controller is a comfortable fit for you. It's great to get your thoughts on its new textured grip, too. Thanks for sharing your experience; we hope you have a lot of fun with it.
Happy gaming,
Chuck
Xbox Customer Care
Awesome controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new control is awesome. I love the feel, the ergonomics, textures, everything. The only bad thing is that it kept disconnecting from my laptop (using bluetooth). It's an update thing, but something I came to find after an extensive google search
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Juan,
Thanks for taking a few minutes to share your experience with us, and thank you for the kind words! We're happy to hear you are enjoying the updated design features and feel of your new Xbox Series X Controller. For guidance on connectivity and any other issues you may encounter, we recommend visiting the following link, which hosts tutorials and easy-to-follow instructions on troubleshooting: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Design
Beautiful Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So many details on this beauty. Looks like something NASA would have.
I would recommend this to a friend - Pros mentioned:Design
Love it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another one for the collection!! The design is amazing!!
I would recommend this to a friend Great controller, mediocre color and pattern.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Pulse Red is a disappointment (as a color), as a controller mine was perfectly functional even as a discounted open box but I suspect it was returned because its not as red as most would like and the underside is white for some strange reason.
I would recommend this to a friendyep yep yep mmhmm simple
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought for pc gaming. used with adapter on windows 10. worked like a charm. going to ease into keyboard and mouse soon.
I would recommend this to a friendUse it for pc
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks awesome…. I connected the controller to my pc and works flawlessly
I would recommend this to a friend- Pros mentioned:Color
Shopping at the best store ever Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son was in love with the color of this remote control and he works great
I would recommend this to a friend - Cons mentioned:Buttons
Great controller until it breaks.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 3rd controller purchased this year. The joystick on the right keeps breaking. It could be the game my son is playing requires heave use of that joystick causing premature degradation. When they are new, they are fantastic.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Haywood,
We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty
Hope that helps,
Chuck
Xbox Customer Care
Cool
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially got it for my phone because i wanted to play games for my xbox game pass, got the dogbone controller at first for 100 bucks but the controlls were so wonky and the construction so cheap i had to return it and got this controller instead. Should have got this in the first place. Wish i was easier to switch back and forth bettween my phone and pc when it comes to bluetooth because i have to unpair it from both, then pair it again to the desired system.
I would recommend this to a friend- Pros mentioned:Overall performance
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works with my dad's tv so he can play games on it.
I would recommend this to a friend - Pros mentioned:Feel
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blue is my favorite color. A reason for picking this controller but it just feels better than the older generation controllers.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey James,
Whether it be the optimized user interface and performance it hosts, or simply the available Shock Blue colorway, we're excited you have been enjoying your sessions with your new Xbox Series X/S Controller. We've taken beloved features of the past, and combined them with next-generation design and technology to create the device you see today. We're happy you love it! Thank you for sharing your thoughts. We appreciate it!
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Color
Xbox controllers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, love the color! GREAT BUY!!!!!!!!!!!!
I would recommend this to a friend - Pros mentioned:Overall performance
Controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good place to find everything you and with very good prices
I would recommend this to a friend