Customer Ratings & Reviews
- Model:
- QAU-00021
- SKU:
- 12324256
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the product's excellent overall performance, appealing color, and comfortable grip and feel. They also appreciate its thoughtful design, ease of use, impressive compatibility, and seamless connectivity, often noting its great price. However, some users have reported issues with battery life and occasional stick drift. A few also mentioned concerns regarding the size and sticking buttons.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Feel
A great gaming controller for the PC
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the controller, it feels great in the hands and was easy to connect and use with my pc. I just wish they will fix the issue that won't display the correct battery percentage to make it easy to know when to charge it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Navi,
We're excited to hear you are taking advantage of the cross-platform functionality of your new Xbox Series X/S Controller! It's an underrated perk. Thank you for taking some time to share your experience with us, we appreciate your feedback. We couldn't be happier to know you are loving your new device, and that you have found the optimized design comfortable and easy to use. For any problems you may be encountering, we recommend visiting the following link, where we have gathered helpful how-to guides and helpful tutorials on troubleshooting all of the most common issues. Find all you need to know, here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Happy Gaming,
Brad - Xbox Customer Care
Rip tear
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Looks great . Cool easter eggs . Normal xbone controller build quality but with a special grip texture .
I would recommend this to a friend- Pros mentioned:Overall performance
Bright, fun and functional
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was a gift for 16 daughter and she loves it, works just as well as any Xbox controller with an extra pop of personality.
I would recommend this to a friend - Pros mentioned:GripCons mentioned:Stick drift
Nice colors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, doesn't have any drift, the rubberized grip on the back is nice to have also.
I would recommend this to a friend - Pros mentioned:Grip, Overall performance
Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is really nice it has grips on it so it’s nice and comfortable to handle when play on the XBox.
I would recommend this to a friend - Pros mentioned:Grip
A Controller that Stands the Test of Time!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am currently using this controller for PC gaming. My old Xbox One S controller died after several years of use, but this one feels so much nicer than the old Xbox One controller. The extra grip on the handles and the triggers really make a difference when I'm playing FPS games or hard-core platformer that makes my hands sweat. Overall, this way a much-needed upgrade, and I would recommend it to anyone looking for a new controller. My one nitpick, however, is that I would have liked it to come with a USB C cable for use. It's bad enough that I have to buy a charge and play kit, so I don't need to use AA batteries, but a cable would have been nice. Now I'm stuck using my Nintendo Switch USB C cable for my Switch Pro and this controller.
I would recommend this to a friend - Pros mentioned:Overall performance
What more could you want
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great color and works exactly as it should! I have had for over 2 years now with no issues.
I would recommend this to a friend - Pros mentioned:Overall performance
Works until it doesn’t
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They seem to wear out after about a year of use so I would definitely buy the extended warranty with them! But they work great until they don’t!
I would recommend this to a friend - Pros mentioned:Overall performance
Not happy with waranty exchange extra charges
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller is great....i got it in exchange as a warrantied purchase, that stopped working. Unfortunately they made me pay extra money in the exhange, even though i pay for yearly warranty coverage, also they had zero controllers in stock at the store, so i had to wait 5 days for them to ship me one from a warehouse
I would recommend this to a friend Could have been a five stars
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a open box purchase for me originally I had ordered online a brand new one but get to the store they had not in stock they had this in stock open box purchase the open box controller box flies open almost dropped the controller in the store but did not got it home might I mentioned the back piece is not the Xbox back piece it's aftermarket and it worked fine would have gave five stars but the customer service definitely killed one of my stars do better Best Buy in Everett Washington
I would recommend this to a friend- Pros mentioned:Color, Overall performance
Good quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I los this controller, and the color is gorgeous. The quality is good, and it works perfectly with my Xbox S
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Worth Every Penny
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really solid controller. Honestly one of the best xbox controllers ive bought yet. Plus love the purple design of it <3
I would recommend this to a friend - Pros mentioned:Overall performance
GREAT CONTROLLER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ITS AN AWESOME CONTROLLER LOOKS AWESOME HAVE HAD NO ISSUES WITH IT
I would recommend this to a friend - Pros mentioned:Grip, Overall performance
Awesome design and great feel!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So excited for this game! The controller features a really nice feeling rubber grip and transparent triggers. Feels very quality.
I would recommend this to a friend - Pros mentioned:Grip, Overall performance
A winner from Microsoft
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These new series x controllers work with any Xbox one consoles. Don’t waste time with any other version. The quality of this controller is fantastic and I love the new grip. It’s a very responsive controller.
I would recommend this to a friend - Pros mentioned:Color, Overall performance
Good Quality
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is great. It works the way it should and the color is as shown
I would recommend this to a friend - Pros mentioned:Overall performance
Xbox Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has great deals on controllers especially later in the calendar year, plus with the coupons you get you can generally beat most other retail prices. Great controller, still using today.
I would recommend this to a friend - Pros mentioned:Design, Grip
Shock Blue Xbox Series X][S Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the design and the color! The matte blue looks great and the finish is smooth with a nice grip for competitive gaming! I love the fact that you can use the new gen controllers on last gen consoles as well, and vice versa!
I would recommend this to a friend Very strong and good quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product I bought for my kids and it’s very strong and great quality I recommend buying from Best Buy
I would recommend this to a friend- Pros mentioned:Color, Grip
Works as Promised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product has a unique color and finish and good grip and feel. My 4 year old son loves this finish specifically
I would recommend this to a friend