Customer Ratings & Reviews
- Model:
- QAU-00021
- SKU:
- 12324256
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's overall performance, appealing color, comfortable grip, and excellent design, along with its ease of use, impressive compatibility, and seamless connectivity at a great price. However, some users have expressed concerns regarding stick drift and unsatisfactory battery life. Additionally, minor issues such as button sticking and the size being too small for some were noted.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
Great controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really cool controller with a very cool design
I would recommend this to a friend - Cons mentioned:Battery life
Great controller for pc games
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a controller for my pc games, and this worked grest. Its an easy bluetooth connect, and it works right away. The only complaint is this one is battery powered, so I had to buy a rechargeable system for it.
I would recommend this to a friend - Pros mentioned:Design
See Through!!! Love it!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Controller! Love how you can see inside the “guts” of the controller. Highly recommend this for any gammer!
I would recommend this to a friend - Pros mentioned:Color
Another solid controller from Xbox
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid feel and outstanding color so I can find this bad boy in the dark when I am gaming! Xbox controllers to me are the best made and longest lasting controllers. I play alot of sports games and have played on Xbox and PS systems, this one feels solid and weighted perfectly for my hands. May be a bit heavy for some but I love it.
I would recommend this to a friend - Pros mentioned:Color, Overall performance
Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality good color one of the best we have bought
I would recommend this to a friend Ben Dover.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PlayStation is better. Thats just my opinion. PC people.
I would recommend this to a friendGreat Controller Option
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent controller for PC, I use it everyday with a USB C port connection.
I would recommend this to a friend- Pros mentioned:Overall performance
Xbox Controller w/ Charger Station - Must Get
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I bought this for my son he requested a new controller and this was a good deal. Well it has lasted longer than his other ones. I added on the charging stand aa well and he was stoked. No more batter bill for me LOL
I would recommend this to a friend - Pros mentioned:Design
Beautiful design
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same as any xbox controller. Beautiful design and easy to connect
I would recommend this to a friend - Pros mentioned:Overall performance
Quality product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything you need in a controller! Easy to use and feels more durable.
I would recommend this to a friend 
A modern classic
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] It is the standard controller for my Xbox, the wife asks why it's necessary when we have so many, I assure her that those age specific while this is the first one that accompanied the console.
I would recommend this to a friend- Pros mentioned:Overall performance
Electronics
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding service and product(s). Best Buy is the place to go for electronics.
I would recommend this to a friend - Pros mentioned:Color
Easy to use.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color and easy to use controller. Does the job.
I would recommend this to a friend Love this controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. Exactly what I needed for my gaming career.
I would recommend this to a friend- Pros mentioned:Color
Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this color control it’s so unique and vibrant
I would recommend this to a friend Awesome controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome controller very comfortable I've never been a fan of Xbox controller in the past but this controller won me on all angles. Great controller hopefully Xbox continue to improve.
I would recommend this to a friend- Pros mentioned:Overall performance
Best one yet!!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were the best controllers we had purchased so far. Outlasted many other versions and styles. Loved the colors!
I would recommend this to a friend Xbox controllers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quick nice easy find in and out very helpful staff
I would recommend this to a friend- Cons mentioned:Stick drift
open-box controller, should have left it closed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered an open-box controller listed as 10 excellent condition to replace my worn-out controller with serious stick drift issues. Sorry to say, the controller I received looked worn, included incorrect parts and was even more worn out than the old controller I was replacing, and had even worse drift. Disappointing. On the plus side, return was easy and service was fine when I returned it the local BB store. Sales person was knowledgeable, helpful and friendly. I'll take 25% of the blame for being frugal and going after an open-box in the first place, but what I received was not what was advertised. I've had good luck with other open-box items over the years at BB, but on this one, my luck ran out.
No, I would not recommend this to a friend - Pros mentioned:Color, Overall performance
great controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my nephew he loves the quality and color of it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Amy,
Aunt of the year award goes to you! When it comes to next-generation gaming interfaces, you can do no better than your new Xbox Series X/S Controller. We've designed your new device to offer our users more of the in-game control they need, while providing a comfortable user experience along the way. We're happy to hear your nephew has been enjoying his time with it! Thank you for sharing your story, we appreciate it!
Happy Gaming,
Brad - Xbox Customer Care