Customer Ratings & Reviews
- Model:
- QAU-00021
- SKU:
- 12324256
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's overall performance, appealing color, comfortable grip, and excellent design, along with its ease of use, impressive compatibility, and seamless connectivity at a great price. However, some users have expressed concerns regarding stick drift and unsatisfactory battery life. Additionally, minor issues such as button sticking and the size being too small for some were noted.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Feel, Overall performance
Nice update the Xbox controller.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice improvement in feel and quality. A good deal if they’re on sale.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to share your thoughts! We are happy to hear that you like the feel of your new controller. We hope it enhances your gaming experience.
Cheers,
Kiernan
Xbox Customer Care
- Pros mentioned:Color, Overall performance
Controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice controller very durable the color scheme is great as qell
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're excited to hear you love the Pulse Red colorway and reliable functionality of your new Xbox Series X/S Controller! We've built your new interface to withstand even the toughest gaming session, and are thrilled you have found it to fit right in with your existing setup. Thank you for sharing your story! We appreciate it, and are glad it was a good investment for you.
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Feel, Grip
Control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Caught this one on sale awesome addition to my Xbox. Nice grip and overall feel but not to much of a difference from previous controller.
I would recommend this to a friend 
Looks great in person
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Works how it should, the color looks great in person.
I would recommend this to a friend- Pros mentioned:Design
Great choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, great controller with an easy-to-use buttons
I would recommend this to a friend Great for cloud gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller all around. No visible lag when used wi the cloud gaming on phones, tablets and laptops.
I would recommend this to a friend- Pros mentioned:Color, Grip
Great control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing color. I love the feel and grip. Definitely a must
I would recommend this to a friend - Cons mentioned:Stick drift
Series x controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far the controller works okay but like all Microsoft controllers they eventually get drift or the buttons stick.
I would recommend this to a friend - Pros mentioned:Color
Great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality reasonable price great color selection
I would recommend this to a friend - Pros mentioned:Color
New Remote
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Color! Absolutely love it. Quick and easy process, I was basically in and out of the store.
I would recommend this to a friend - Pros mentioned:Color
Love the colorway
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy the color for this controller but the grips feel strange on my hands after some binge gaming. It is as if the skin on my hands are getting blisters, definitely not getting blisters but still noticeable. With that being said this is still my go to controller.
I would recommend this to a friend - Pros mentioned:Color
Xbox X controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color and it was very easy to pair with Xbox series x.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're happy to hear you are pleased with the Pulse Red colorway of your new Xbox Series X/S Controller! It's our favorite too, and we're excited to be a valued addition to your next-generation gaming setup. Whether it simply be the color, or the optimized user experience it hosts, we're thrilled to be a viable solution for you. Thank you for sharing your feedback! We appreciate your insight.
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Design
Good buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks cool and its a good controller also it’s unique
I would recommend this to a friend Xbox Controller Is Amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed it! I’m glad i got it from best buy, they price matched and everything.
I would recommend this to a friendGood controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the haptics in the controller and it has good battery life
I would recommend this to a friend- Pros mentioned:Color, Overall performance
Great color
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New controller is great. Works well and updated . Great color as well.
I would recommend this to a friend - Pros mentioned:Color
Great controller.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great if of the box. They don’t usually have very many color options, and the purple was a nice touch. 10/10
I would recommend this to a friend - Pros mentioned:Design, Grip
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice feeling of controller, good grip and well redesigned controller
I would recommend this to a friend - Pros mentioned:Overall performance
looks awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great looks awesome it came with a dlc outfit
I would recommend this to a friend - Pros mentioned:Overall performance
A good product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good, quality product. It is easy and comfortable to handle!
I would recommend this to a friend