Customer Ratings & Reviews
- Model:
- QAU-00021
- SKU:
- 12324256
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the product's excellent overall performance, appealing color, comfortable grip, and impressive design, noting its fantastic ease of use, broad compatibility, and seamless connectivity at a great price. However, some users have expressed concerns about the battery life and occasional issues with buttons sticking. Additionally, there are mentions of potential stick drift and the size being a drawback for certain individuals.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color
Beautiful Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Luff the grips and texture on the back to help you hang onto the controller… Very Beautiful Controller!
I would recommend this to a friend Super easy to connect
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a replacement after my dog ate my other one. Super easy to connect and gets the job done.
I would recommend this to a friend- Pros mentioned:Grip
MUST HAVE FOR XBOX USERS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my brother and he loved it! The blue stands out and he says the new controllers grips are amazing. I recommend them for anyone with new xbox or xbox 1.
I would recommend this to a friend - Pros mentioned:Overall performance
Bill's controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As this is a replacement for one that had received some serious usage during the pandemic I can only hope that it will last as long and as well as its predecessor.
I would recommend this to a friend - Cons mentioned:Battery life
Xbox series X remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was Christmas gift for my son. He loves it. I did purchase separately rechargeable battery pack. Because he regular xbox one charger pack battery wouldn't fit. Just FYI
I would recommend this to a friend - Pros mentioned:Color
Great color!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the volt green color scheme,replaced thumbsticks with black replacements as well as a black rear shell.looks awesome!
I would recommend this to a friend - Pros mentioned:Color
Great Controller! Amazing Feel!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Controller! I love the small tweaks compared to the Xbox One Controller, but I do wish that they would have made some bigger changes. The color scheme is great!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We are thrilled to hear that you are enjoying the comfortable feel and design of the Xbox Series S/X Controller. Thank you for sharing your thoughts with us.
Happy Gaming,
Katie
Xbox Customer Care
- Pros mentioned:Overall performance
Don't buy the knockoff! GET THIS ONE!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for in a controller; great handling and top quality as you'd expect from Microsoft. Glad I was able to pick this up right before Christmas!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We are happy to hear that you are happy with the Xbox Series S/X Controller. Thank you for sharing your thoughts with us.
Happy Gaming,
Katie
Xbox Customer Care
- Cons mentioned:Battery life
Almost had it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If this were to be chargeable without having to buy a rechargeable battery pack seperately, this would've been a perfect controller.
I would recommend this to a friend - Pros mentioned:Overall performance
Great controller
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always come to Best Buy to replace my controllers. Never had an issue.
I would recommend this to a friend - Pros mentioned:Color
Reeddd
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed an extra controller, the color is a lot more vibrant in person
I would recommend this to a friend - Pros mentioned:Grip
Best controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the coolest controller ever. The textured grips feel great in the hands.
I would recommend this to a friend - Pros mentioned:Overall performance
Standard Xbox controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're looking for an Xbox Controller, this is the product for you!
I would recommend this to a friend - Pros mentioned:Overall performance
Happy Shopper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was priced below all others and works great
I would recommend this to a friend - Pros mentioned:Overall performance
Really good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommended this Xbox and controller really good quality 
I would recommend this to a friend - Pros mentioned:Overall performance
Good controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller is very good and will last a long time
I would recommend this to a friend - Pros mentioned:Grip
Nice improvement
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new feel of the Xbox controller is great in my opinion it doesn’t feel as cheap as it used to and the grip on the joystick is so much better.
I would recommend this to a friend Xbox Series X/S Contoller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this controller to use with my PC. I had no issues connecting it to my PC though Bluetooth and haven't had any issues so far with also having a pair of wireless earbuds connected though Bluetooth at the same time, which is something I worried about. It works the same way as my Xbox One S controller, so I had no issues getting use to the controls. Neither the share button or the extra directional buttons seem to do anything in the game I've been playing, but it is an older game that I didn't expect to have those functions (I expect those buttons will have to be added to a game by the developers).
I would recommend this to a friend- Pros mentioned:Color
Xbox
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great feal and color. Color models do not come with type c cord. Black controller has the option not the colored. Wish it came the type c.
I would recommend this to a friend - Pros mentioned:Overall performance
Best of the Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son and I are so happy with this remote and Best Buy’s incredible replacement warranty.
I would recommend this to a friend