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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35255 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is widely appreciated for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1018 Showing 20,341-20,360 of 35,255 reviews
  • Rated 5 out of 5 stars

    son's controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son needed a extra controller and this is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice but not alone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm, best used with the USB dongle though. Bluetooth is horrible

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter and she loves it. Love the color

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller amazing and I love the color. Very responsive. Thank you so much.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Blue shock controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was great until my dog broke it, nothing wrong with it as far as i know!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We can't blame the pup for wanting a piece of the action! There's nothing quite like gaming with your new Xbox Series X/S Controller, and the precision and dexterity it offers you in-game. We're happy you've been enjoying your time with it! Thank you for sharing your story, we appreciate it. We're glad you are pleased with your purchase!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great xontroller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product………………………………………………………………………………………:::.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XBOX CONTROLLER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LUV XBOX ALWAYS BEEN A FAN I DONT PLAY BUT MY SON< GRANDSON ALL PLAY I LUV THE PRICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exquisite controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Managed to get my hands on this beauty & I must say it’s by far the best colorway out of the 4 that are currently out for the series X/S. It was real easy to setup as well. The dpad & textured grips are an essential upgrade from the previous Xbox one controllers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We love the new colorway too! Thank you for taking a few minutes to share your thoughts with us. We couldn't be happier to hear you enjoy the improved design features of the D-pad and controller grip, and are finding it a true upgrade. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast service best location around ove this store

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works well, blue looks good. Not much else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great and my son loves it. Nice color options.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    reoccurring purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tired of buying one of these every 6-9 months...what a waste

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    its white

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its the white xbox one x control. i used it to play games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spectacular controller I really enjoy using it and it’s a daily use item for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice grip , cool sound by button and long battery.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Bomb control

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the white color, very clean! I would definitely buy this product again

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to be a beneficial addition to your home setup, and excited to hear you are loving your new Xbox Series X/S Controller so much you'd buy a second! We're proud of the interface we've designed, and glad you have been pleased with your purchase so far. Thank you for taking a few minutes to share your thoughts! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great controller, bad best buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is really well designed. The only reason it is a 4 is because Best Buy shipped it and box was damaged all over. Useless company needs to handle their product better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed have This I waited for so long I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Notta

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Well worth buying with the two year protection plan.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series x controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller, everything working fine and came in a timely fashion

    I would recommend this to a friend