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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35258 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is widely appreciated for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1027 Showing 20,521-20,540 of 35,258 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With just a push of a button, this controller is ready for use. Get a rechargeable battery pack because the controller will use up battery pretty quickly, as quickly as an iPhone uses a full charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid and responsive controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is much more responsive with tighter buttons and sticks than my previous Xbox One controller. The colors are bright and beautiful, and the blue in the middle of the "X" at the top is a nice aesthetic addition. The share button is the best part about it since I don't have to go into the Xbox menu any longer to send updates to my feed. Solid controller, and I'm very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son tells me the controller seems to be working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Definitively an xbox improvement to theirs devices

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this color! The grip is very comfortable and buttons feel way better than before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller feels great and easy to use looks great also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller. Nice upgrade from the original Xbox One controller. Comfortable

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts on the Xbox Series X/S Controller. We are happy to hear that you are finding it comfortable. We hope you enjoy your upgrade!

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly beautiful controller this is absolutely amazing perfect color combo for sure

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chris,

      We love the new Pulse Red colorway as well! Thank you for taking some time to share your thoughts with us, we really appreciate it. We're thrilled you have found the perfect fit for you in your new Xbox Series X/S Controller, and appreciate the kind words!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the red

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller, the color is the reason I bought it and I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son said to say this controller is fantastic. He didn't elaborate as to why.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Contoller!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller love the new redesign ended up buying 3 more!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Controller!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller love the new redesign ended up buying 3 more!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Exactly as expected! Couldn’t believe I was invited to purchase it after being sold a knock off through Amazon. Not a long wait in the virtual lobby and all items were delivered exactly when the promised that would be. Experience was so good I just made another large purchase from them!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Same old controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good controller, stock Xbox controller nothing special. Experienced stick drift within 8 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not as accurate as my Elite controller. Very nice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternate controller, if I'm just using for streaming. That way my Elite controller can be used for gaming. Eaisly found in the dark too :)

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    49ers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joy sticks move nice and easy love the colors for my 49ers

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller works like it should

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works like it should And Blue is the coolest color so

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works excellent with my pc. Great purchase so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect gift ideas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the ideal gift my nephew wanted strong and durable as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kids beware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Now I can start beating my kids in madden

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this controller is made from High quality material, and awesome color way!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Manny,

      We're excited to hear you love the Robot White colorway option of your new Xbox Series X/S Controller! Whether it simply be the color, or the optimized performance and high-quality build materials used, we're happy you are enjoying your upgraded experience. Thank you for sharing your feedback! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft