Customer Ratings & Reviews
- Model:
- QAU-00021
- SKU:
- 12730708
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is widely appreciated for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Great controller.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good ergonomic controller. Comfortable in the hands.
I would recommend this to a friend- Pros mentioned:Feel
Great!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! It’s feels so amazing while playing and it’s a very nice color!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're excited to hear you love the Carbon Black colorway of your new Xbox Series X/S Controller! And, happy you have found the overall interface to be comfortable and intuitive. We're thrilled you are pleased with your purchase, and appreciate you taking some time to share your feedback with us. Thank you for sharing your experience!
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Color
RedOne
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand New Red One looks and feels Awesome when your Winning! Lol
I would recommend this to a friend Great controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great build quality. way better than any other off brand, worth the extra $$$
I would recommend this to a friend- Pros mentioned:Feel
Can’t go wrong
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always love the look and feel of the Xbox controller. Works great with my laptop!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We are so happy to hear that you are enjoying the look and feel of the Xbox Series S/X Controller. We hope you have fun gaming with it. Thank you for sharing your thoughts with us.
Cheers,
Kiernan
Xbox Customer Care
- Pros mentioned:Overall performance
Great controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller! This controller is one of the best you can use for Xbox and pc.
I would recommend this to a friend - Pros mentioned:Overall performance
Xbox series s black controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Great quality and seems to be pretty durable.
I would recommend this to a friend - Pros mentioned:Overall performance
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As all Microsoft products this remote does not disappointed. Happy son happy mom.
I would recommend this to a friend Have a friend? You need an extra controller.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great original equipment. Works flawlessly. Sync it to the system and off you go!
I would recommend this to a friend- Pros mentioned:Grip
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better grip than the original black one. Sturdy and I also like color combination
I would recommend this to a friend Controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pick and product. The shipping as well as the ordering was simple and quick
I would recommend this to a friend- Pros mentioned:Color
Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, works well with my system. Color is a bright red.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
The Pulse Red colorway of your new Xbox Series X/S Controller truly is eye-catching! And, when combined with its enhanced performance and optimized user interface, it's truly an unstoppable addition to any home gaming setup. We're thrilled you've been enjoying your time with it! Thank you for taking a minute to share your thoughts with us, we appreciate it. We're glad it was a good investment for you!
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Color
Pulse Red
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves his new controller. The color is awesome. Thanks Best Buy!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're thrilled your husband is enjoying his new Xbox Series X/S Controller, and excited to hear he loves the Pulse Red colorway option! Whether it be the optimized user interface, vibrant color, or simply the whole package, we're happy to be a valued addition to your family's gaming setup. Thank you for sharing your story with the community! We appreciate your feedback.
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Overall performance
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased it for steam games. Very solid and nothing to worry about.
I would recommend this to a friend - Pros mentioned:Overall performance
Controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller, bought this for my younger brother. Basic xbox one controller
I would recommend this to a friend - Pros mentioned:Color
Nice color and good controller
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice color controller good handle makes pleasure to play on the x box
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Emmy,
We're happy to hear your new Xbox Series X/S Controller has improved your overall gaming experience! Having the right interface for you can truly be a game-changer, and we're excited to be a part of your ideal setup. We're glad you are pleased with your purchase! Thank you for sharing your thoughts, we appreciate it!
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Overall performance
X box remote control
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is serving the purpose it was bought for. My kids love it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're happy to be a welcomed addition to your family's home gaming setup! Your new Xbox Series X/S Controller has been designed to give our users the in-game control they need, and to do so comfortably. We're thrilled your kids are enjoying their time with it. Thank you for sharing your story! We appreciate your feedback.
Happy Gaming,
Brad - Xbox Customer Care
Nice
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very smooth and works great. Definitely recommend.
I would recommend this to a friend- Pros mentioned:Color
get one
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Classic xbox style with sleek white color. Slightly softer feel of the material.
I would recommend this to a friend - Pros mentioned:Overall performance
Great controller
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite controller. Upgraded version just the best.
I would recommend this to a friend