Customer Ratings & Reviews
- Model:
- QAU-00021
- SKU:
- 12730708
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is widely appreciated for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color
Controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Love the color, bright blue works good
I would recommend this to a friend - Pros mentioned:Overall performance
great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought it for my Xbox series x. so far so good. hope IT will last.
I would recommend this to a friend Good controller for Xbox or PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A solid controller good for Xbox or PC. Bluetooth functionality works well. Can be used with standard double As or a separately purchased rechargeable battery
I would recommend this to a friend- Pros mentioned:Overall performance
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it's goin to be such a surprise for my son he has been asking for this
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
What a great gift for your son! And, the Pulse Red colorway is our favorite, excellent choice! Thank you for taking some time to share your story with us. We're excited for your son to enjoy the truly next-generation experience we built into your new Xbox Series X/S Controller, and know that he will love it.
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Color
Color
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love the color brightness of the controller
I would recommend this to a friend Way less painful than the ps5 controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and works great when I play CoD on my PC. Way less painful on my arthritic hands than the ps5 controller which helps with longer gaming sessions.
I would recommend this to a friendBasic controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should. Basic Xbox controller. They dont usually last long without issues, replaced mulitple Xbox contollers over the years.
I would recommend this to a friend- Pros mentioned:Overall performance
Very easy gasp, nice color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got one for son another for grandson and they are very happy with product
I would recommend this to a friend Nice.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted a cool controller and this is it, works great, easy to use.
I would recommend this to a friend- Pros mentioned:Design
Great Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great eye catching controller! Looks amazing next to the pulse red
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're excited to hear you've paired both the Pulse Red and Shock Blue colorways! Those are our favorite color options as well, and we're thrilled they are fitting your aesthetic. Thank you for sharing your thoughts with the community, we appreciate your insight. Whether it be simply the color, or the performance to back it up, we're happy to know you are pleased with your new Xbox Series X/S Controller.
Happy Gaming,
Brad - Xbox Customer Care
Gifting Aunt!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned one gift, just to replace it with this one. I was told, my nephew is really excited to see it he’s getting this. #Gamers
I would recommend this to a friend- Pros mentioned:Overall performance
xbox
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good colors and quality, I have no complaints what so ever.
I would recommend this to a friend 
Exactly what you pay for
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Beautiful controller, up to bar for what you’d expect
I would recommend this to a friend- Pros mentioned:Design
Series X controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice compact design. Great improvement from previous generation
I would recommend this to a friend - Pros mentioned:Design
Great controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Xbox controller. Love the new design. The connection works great.
I would recommend this to a friend The best controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best controllers I have ever held. It just works perfectly.
I would recommend this to a friend- Pros mentioned:Design
Red
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking control to add to the collection. Open box great price .
I would recommend this to a friend Comfy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable in my hands and really light worth the buy
I would recommend this to a friend- Pros mentioned:Feel
Xbox
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great has a good feel to it when I’m playing long term
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Duke,
Thank you for taking some time to share your experience with us! We design all of our products with those long gaming sessions in mind, and build comfortable features into each one of our controllers. We're excited to hear you've noticed, and that you're truly enjoying your time with your new Xbox Series X/S Controller. Glad it was a good investment for you!
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Design
Subtle changes for the good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much has changed, yet you don’t want to go back to the old controller.
I would recommend this to a friend