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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35284 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is widely appreciated for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1166 Showing 23,301-23,320 of 35,279 reviews
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Limeade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic color option. The only con is one of the toggles fell through, but I was able to replace due to the extended warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very happy with the feel of the new controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful controller. No issues with the controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Benjamin,

      We're excited to hear you are enjoying an issue-free experience with your new Xbox Series X/S Controller! And, thrilled you think the overall design is beautiful and fits your aesthetic. Thank you for sharing your thoughts! We appreciate your feedback, and are happy to know you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves it. It’s his favorite color. Nicely packed

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Gregory 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller would pure again already ordered another one

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Like

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it feels so comfortable love the new grip great new feel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batteries last a long time. At least a couple of days.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and quality. Red my son favorite color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functional and easy to set uo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My great grandson is the user of this product, at 8 years old he was able to set it up and use it with minor directions. He is extremely pleased with it which makes us happy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works great and it was easy to order and the delivery was quick

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller great usage good quality controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Control

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Controller Too Used Makes It So Easy Too Used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these controllers to connect and play games on TV using available Bluetooth connectivity. Feedback is awesome for this controller, unmatched performance compared to other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    great looking controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great looking controller. the only issue I have is with Microsoft that why would we still be using double a batteries for it. If you don't want to use them you have to buy a third-party battery pack to have them, be rechargeable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Xbox Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Feels solid. Very responsive controls.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Hreat product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves his red controller. Excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Cool blue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son. Well he picked it out. Loves the blue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controllers a go go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson has several controllers. They were all purchased from Best Buy. This is my favorite go to store. The staff is always friendly very helpful. I have never had a bad day when shopping at Best Buy. I trust their merchandise.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Product works as intended, poor delivery service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing this product with a warrant, be careful as it can lead to extended delays and irritating phone calls trying to track down where your package is. I spent hours (including being on hold over 10 times) trying to find where my package was left in my apartment complex. The delivery driver took a terrible picture of the package when leaving and was awful trying to get a hold of when I could not find my package (how hard is it to leave at the main office?). Overall, product had no issues but I was disappointed in Best Buy’s delivery service company, “Roadie” and am unsure if I will be returning because of the lack of customer service from them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - Xbox Adaptive Controller - White

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister wanted this for her grandson who has disability, and cant handle a regular controller. This is perfect for him

    I would recommend this to a friend