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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35290 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, vibrant color, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery life and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1226 Showing 24,501-24,520 of 35,287 reviews
  • Rated 5 out of 5 stars

    Amazing controller for the price point

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Controller lifespan, I've had it for over 2 years and it hasn't had any issues. The buttons feel great and it has a great feeling to the grips behind the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 4 out of 5 stars

    You

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    Best Buy Employee
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The first time you were there you had a good laugh

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It's good...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good control, works nicely with my Xbox, Windows, Bluetooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite color

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its one if my favorite colors. Its also see through the casing as well.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    The Same But slightly Better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good and familar. I dig the tactile grips on the back and the triggers. The dedicated capture button is a Godsend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clean design , great grip texture just some issues with missing connectivity but it could just be my pc

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Worth the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still one of the best controllers on the market! Microsoft perfected the design years ago and has only improved it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that you're enjoying the updated design of this Xbox wireless controller! Thanks for sharing your thoughts; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel, Grip

    Rated 5 out of 5 stars

    Grip Feels Great!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the wife and actually ended up using more than her as it came with some sort of grip on the back of it. Feels great on the hands when playing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not big on the price but works great son loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    No complaints ..works well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color easy to hold buttons are smooth …all is well

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Cool controller

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love the way this controller looks! It’s still the same Xbox controller that has bad build quality but hey its dope

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect with Bluetooth works fine. Heats a bit for a long use otherwise value for money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty sick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty sick. It seems like it’s has a quality build but I also have bad eyes so don’t take my word for it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      You can trust your eyes on this one! The build quality of your new Xbox Series X/S Controller is truly next-to-none, and the whole system has been designed to handle all of the exciting twists and turns associated with next-generation gaming. We're glad you've been enjoying your time with it! Thank you for sharing your thoughts. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    It’s a base controller :)

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it needs to do. No more, no less. Still lasted to this day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Play on this controller all the time, love it, comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stick on controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great controller, the stick got stuck a little too often for liking, but was still good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Controller for windows

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am removing one point because the controller keeps disconnecting and reconnecting. Happened while playing a bunch of times. Very irritating. Also, the head phone jack didn't work in wireless mode. You need to connect the controller to the system through USB cable and only then the headphone jack works. Else the controller deserve at least 4 starts! Feel is awesome. Better but reachable batteries!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Ankur,

      We're sorry there's an issue with your new Xbox wireless controller. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. If you're still experiencing this problem, we recommend troubleshooting with Xbox Support here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Comfortable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just your average Xbox controller. Wish it had rechargeable batteries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer life of control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors they have for the controllers are great for kids and wifes! And for the gamer dads! Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great controller, great quality & color is true on the box

    I would recommend this to a friend