Customer Ratings & Reviews
- Model:
- QAU-00021
- SKU:
- 12730708
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the overall performance, vibrant color, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery life and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color
Nice controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller works great with my XBOX and looks so cool!
I would recommend this to a friend Awesome Controler
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a Great Controler & Very Dependable iam Very Happy i Bought it . Also Best buy is the Only place to Buy from. There Protection plans are Great . This Controler & Best Buy is Overall an A + in my Books.
I would recommend this to a friend- Pros mentioned:Color
Great control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color is very vibrante. Great for us on Xbox and if you play on Pc.
I would recommend this to a friend Controller for my Granddaughter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal thank you for letting me come in and get the stuff I need for the house
I would recommend this to a friend- Pros mentioned:Overall performance
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this controller to play on pc so far I like it and the controller feels good in my hands. Happy with the purchase
I would recommend this to a friend Great controller
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Official Xbox x and S controller.. Smooth usage no leg no drag no wondering.
I would recommend this to a friend- Pros mentioned:Overall performanceCons mentioned:Battery life
Not built to last
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, this controller just broke and it is just barely outside of the Microsoft warranty. I have never dropped it and it still looks great, but the controller turns off the second it is disconnected from a power cord and the A button often double clicks randomly when I press it a single time.
No, I would not recommend this to a friend Just better.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It probably seems odd because it looks the same as the “old” controller .., but this one is “new” and “different”. It had a tactile feel that gives better grip. The screen capture button is super convenient. It seems smaller and lighter. I haven’t used the “old” controller since the “new” guy moved in!
I would recommend this to a friend- Cons mentioned:Battery life
If I had it to do over again...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solidly built and Bluetooth. That's all the good I can say about it. It eats batteries like there is no tomorrow. It is constantly trying to pair with any Bluetooth device nearby. I can't be certain but I think it's even trying to pair with my dog. The light flashed the other day and the dog jumped up and started barking. Coincidence? Possibly but with how this thing acts I'm skeptical.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Good controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller but gets dirty quickly. Works great on pc and is a smooth controller for games such as rocket league
I would recommend this to a friend - Pros mentioned:Design
Great new design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new design. Have had a few issues connecting to my PC, but I'm not sure if it's the controller or my PC.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
It's great to hear that you love the updated design of your new Xbox wireless controller. We're sorry that there's an issue using it with your Windows 10 PC through Bluetooth, though. If you're still experiencing this issue please ensure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.
Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Good feel, decent price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good ergonomics. Not many changes from previous gen but still an adequate replacement for an extremely similar price.
I would recommend this to a friend- Cons mentioned:Buttons
Good value
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look of this controller. Works well but joystick and frame material wear after some use.
I would recommend this to a friend - Pros mentioned:Overall performance
decent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far its great, hope it last longer than the xbox one controllers
I would recommend this to a friend Great controller!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a request from a boy who got an XBOX Series X for Christmas. He picked this out himself. It arrived quickly, well packaged and in great condition. Works great and he loves it so much I also got one for his brother!
I would recommend this to a friend- Pros mentioned:Color
Great feel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Texturing feels great. The buttons feel a bit clunky/clicky. Kinda like the old school keyboards from Macs or gateway
I would recommend this to a friend - Cons mentioned:Battery life
xmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.eats batteries like crazy...using it wired. otherwise, a great product
I would recommend this to a friend - Pros mentioned:Grip
Good buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to say this carbon black looks awesome it’s a great update to a already good controller feels great and grips good
I would recommend this to a friend 
Xbox
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Xbox controler really nice didt love tje color out of the box
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a great controller with occasional disconnect issues. I highly recommend investing in a rechargeable battery.
I would recommend this to a friend