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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35294 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, vibrant color, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery life and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1303 Showing 26,041-26,060 of 35,294 reviews
  • Rated 3 out of 5 stars

    Bluetooth Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller has some nice improvements over the previous generation, but the bluetooth is extremely unreliable on PC. Xbox One controllers had no issues with bluetooth. Xbox Series controllers frequently drop connection. I'm hoping this will be fixed via an update.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there's an issue using your new Xbox wireless controller with Windows 10 PC through Bluetooth. If you are still experiencing this issue please ensure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.

      Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Xbox controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great got it on discount so yea save money

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller for my boyfriend. He loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series x controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new style controller with texturized triggers and grips. Best Buy had it at my house in less than 2 days which was fantastic. Excellent price and fast shipping. Packaged with care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy to find my sons favorite color. It seems to be working perfectly. Was a very fast set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller colors are very pretty and comfortable to hold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller purchased it to use while other was charging. Only thing to complain about is back half of the controller is still white. Not all red but doesn’t effect it. Great product.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Doom controller

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    Best Buy Employee
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a really cool look to it and very cool, but the stick drift started happening only 3 months into me having the controller. I spent over $130 in this controller just to use it for 3 months

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controllers have the best layout.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speedy, easy connection, wirelessly to my MacBook. One can also connect via the USB. Xbox controllers have the best layout. This is a very nice one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the small changes they have make to the controller the d-pad is one of the best ive played with nice and responsive the share button it nice for easy use when sharing game play acn screen shots

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Xbox Wireless Controller Yay!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this controller. There hasn't been any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The red one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller was great great price and great warranty. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary for vigorous gamers

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think my son liked it. Dunno, he never came back from summer with Dad :( I will say, this was the third remote in a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. My sons enjoys this product very much although it’s very expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gamer all day,comfortable fee, l sits nicely in your hand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A decent controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly find it sad that the cheaper versions of this controller work better than the Series 2 elite. I scored it down due to I can't say it's an excellent product. The random double press of the face buttons is still there, for the most part it doesn't effect what I do in my games, the important button I need is the right bumper and it hasn't done the double click ... yet. I have also used a PS5 controller on my PC, and I didn't have any of these issues, not saying there couldn't be an issue like that show up, however for me it hasn't yet. So, overall it's been great & hope it remains that way. Maybe Microsoft will fix these issues in the near future? We can all hope.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Durability for less than 2 years

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Xbox controllers don't seem to last but up to 2 years. The bumpers get sticky and or the analog sticks get stick drift even for moderate gaming for a couple of years

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Everything works as it should. I like the feel in my hands and it is super responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful getting what I needed. I would’ve bought another remote but I had purchased the last

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Original controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should kids love it! No difference between it and the one that come with the Xbox s.

    I would recommend this to a friend