Customer Ratings & Reviews
- Model:
- QAU-00021
- SKU:
- 12730708
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the overall performance, vibrant color, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery life and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Fantastic!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great wireless controller! Works perfect for my laptop gaming.
I would recommend this to a friend- Pros mentioned:Overall performance
Remote stopped working after two months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller was good until a month or two after I bought it. Now, for some reason it will not connect to the Xbox.
No, I would not recommend this to a friend NIce Color
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my grandson. His favorite color is blue. Let's see if it lasts. He's gone through 3 already. LOL! Wish the prices would come down, but that is not BestBuy's issue.
I would recommend this to a friend- Pros mentioned:Color, Feel
Awesome controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Xbox controller, awesome color. Feels great in the hands.
I would recommend this to a friend Xbox remote
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality would definitely recommend buying this remote
I would recommend this to a friendOE replacement with some fun colors
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for an extra controler. Love that you can link xbox controlers to your profile on xbox!
I would recommend this to a friendGrandma
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot review. This was given as a Christmas gift but I haven't heard any complaints
I would recommend this to a friendBlack Friday deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super clean out the box the grip design caught me by surprise so glad I got it on sale
I would recommend this to a friendIt’s a Controller!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as well as the original controller. I am pleased with this purchase.
I would recommend this to a friendSolid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good controller, fits well in hands. buttons are pressed easily
I would recommend this to a friend- Cons mentioned:Stick drift
Stick Drift Get Warranty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These controllers dont last long even with light use. They are notorious for stick drift. Make sure to register it with Microsoft so they can replace it, or purchase an extended warranty. Next controller purchase will be a third party controller going forward.
No, I would not recommend this to a friend its a good controller.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is alright, but the area that you stick the wire into is not great, and i prefer wired connection. it works though, plus the color that i chose is awesome.
I would recommend this to a friendRandom disconnects on Windows 10 Bluetooth
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connected to my Windows 10 PC via Asus BT 5.0 dongle. It randomly disconnects and quickly reconnects every so often. At first, I thought it was the game I was playing, but I left my Bluetooth devices status window open and I was able to catch Windows showing the status of the controller as "Paired" as opposed to "Connected" during these disconnects. So, it wasn't the game. I'll update this if I can figure out a fix, but based off the numerous complaints and the various suggestions I've already tried, it's probably not something I can actually fix on my end.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi David,
We're sorry that there's an issue using your new Xbox wireless controller with Windows 10 PC through Bluetooth. If you are still experiencing this issue please ensure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.
Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Works great with PC
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was pleasantly surprised at how smoothly this syncs to Windows. It makes gaming a lot more comfortable.
I would recommend this to a friend- Pros mentioned:Color
Control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to handle and great color. Recommend and will purchase another one.
I would recommend this to a friend Awesome free gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When i first bought the xbox series s i got it during the black friday sale. But a few weeks after i save it was on sale again for the same price but you get a free controller. So i had to repurchase and return the other one so my bf can have it in time for his birthday. This was a good deal and i would recommend the system to others
I would recommend this to a friendBest console
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kids love this controller, in need of one when I only had one for their console.
I would recommend this to a friendMore than the game
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sure, a great tie-in for the games, but the clear triggers are a great touch. Best colourway yet.
I would recommend this to a friend
Remote
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Stunninggg even prettier in person. Pairs so quick and easy no hassle at all
I would recommend this to a friendOpen box steal!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! I was able to find this open box deal! I love how it takes a type C charger. I can use the same chord for all my devices! So happy with this find!
I would recommend this to a friend